Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

“I was sent a broken toy. They replaced it with a second broken toy. I have ask for an address so I can return and haven't received it yet.”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to leave a review. I'm very sorry to hear that the toy you received was defective. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Joy My First Blush Customer Experience Team

Posted 7 years ago

“Not what I was imagining”

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Posted 7 years ago

Hi Delvecchio, Thank you for posting an honest feedback. I am sorry to hear that you are not satisfied with your new toy. We value customer satisfaction so we wanted to make things right. I’ve sent you a direct message so we can come up with a resolution right away. :) Best regards, Shelby My First Blush Customer Experience Team

Posted 7 years ago

“I haven't received the product yet and it's been 2 weeks.”

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Posted 7 years ago

Hi George, Thank you for leaving an honest feedback. I am sorry to hear that you have not received your product yet. I have gone ahead and sent you a direct message to get this resolved the soonest possible time. Best regards, Shelby My First Blush Customer Experience Team

Posted 7 years ago

“I never received my item. After getting an email saying my package had been returned to sender I sent an email asking to reship my item and never heard back”

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Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am very sorry to know that you had issues with receiving your order. I understand how this can be frustrating. I have gone ahead and sent you a direct message in order to find you a solution for this concern. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“My butt plug came apparently previously used and handled. It was a total throw away as it showed up in a USPS package with brown paper inside and a butt plug with signs of previous use. It wasn't in sealed packaging and it surely wasn't in new condition. How is this normal business?”

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Posted 7 years ago

Hi Jason, Thank you for sending us your honest feedback. I am truly sorry to hear that you were unhappy with the item you purchased. I want to assure you that we absolutely do not re-sell any returned items. We, here at My First Blush, will always prioritize customer satisfaction. I have gone ahead and sent you a direct message to resolve this immediately. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“Have not received the item I ordered yet.”

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Posted 7 years ago

Hi Keri-Anne, Thank you for reaching out to us for your honest feedback. I apologize and am very sorry to know that you are having issues with your order. I have gone ahead and sent you a message directly to help you with the quickest solution for your concern. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“This item came highly recommended by a girlfriend. I was totally disappointed with it. It certainly is a lot of money to spend on something I will not use. Because of this experience I will not purchase any other products from your company. I was very surprised because this is a very high end item in toys. I have a store that I have purchased items and they did not carry this particular item. When I initially purchased the toy, I was all excited and told my sister. Unfortunately, with my experience, I will not recommend this toy or your website since I don't know if the other items meet up to my standards. The item was not easy to manipulate in getting the different speeds. Definitely a deterrent in staying in the mood! It was not easy to position. It did not come into contact with my clitoris. An item like that "should" be powerful, should be a little more flexible to be able to hit the particular trigger points in the woman. I have had toys that are stiff, but did not like the feeling of this particular toy. It made me feel like I had to void and that was not the case. I am very disappointed!”

Helpful Report

Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am very sorry to hear that you were not happy with your item. We always prioritize client satisfaction here at My First Blush. I have gone ahead and sent you a message directly to assist you further on your issue. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“"Still haven't received my package!"It's been almost two weeks...I used the tracking link and it keeps saying it was transferred to the wrong post office....I give up😡”

Helpful Report

Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am truly sorry to hear that you had problems with the tracking and shipping of your order. We, at my First Blush, take customer satisfaction seriously. So I've gone ahead and sent you a message directly to find the best solution for your concern Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“It wouldn't let me pick no stars!!!!!!! I received no email after purchase. No tracking number. Phone number reaches a generic answering service. I think the whole thing is a scam. Beware.”

Helpful Report

Posted 7 years ago

Hi Stephanie, Appreciate your feedback. I am sorry to know that you did not receive any follow throughs after your order was placed. I sincerely apologize for this inconvenience. I see that you've already been in contact with our customer experience team, and they are working with you to resolve this situation. Please do reach out to me if you need further assistance. Warmest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“Ordered over a week ago still has not arrived.”

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Posted 7 years ago

Hi Ralph, Thank you for leaving your honest feedback. I'm very sorry to hear that you haven't received your package yet. Unfortunately, we do rely on the post office to make our deliveries and sometimes packages do get delayed. I sincerely apologize for this. I've checked your tracking information and it looks like your package is set to arrive today! However, I appreciate you were expecting to get this package sooner. I've contacted you directly to see if we can come up with a solution :) If you have any other questions or concerns, please don't hesitate to get in touch! Warmest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“The John Holmes dildo I got was faulty made. The suction cup insert is coming out the side.”

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Posted 7 years ago

Hi Joe, Thank you for taking the time to leave us your feedback. I'm sorry to hear that you received a faulty toy. We pride ourselves on our low defect rate and it looks like one slipped through the cracks! I do apologize for this. I don't see a record of you contacting us, so I have gone ahead and reached out to you directly to get this fixed :) As always, our team is here to help 24/7! Warmest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“I am extremely disappointed!! You made it seem like I'm the picture that the product was bigger then it actually is!! When I received it , it's extremely tiny. And quit frankly it's creep. Very disturbing to even look at !! I feel like I was tricked or fooled into buying your product”

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Posted 8 years ago

Hi Joshua, Thank you for your honest review. I'm sorry to hear that your not fully satisfied with your new toy. We have tons of toys to choose from (over 3,000!) and I bet we can find you something that you'll love :) I've gone ahead and contacted you directly to get this issue solved privately. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“It sucks don't feel like nothing”

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Posted 8 years ago

Hi there! Thank you for your honest review. I'm sorry to hear that your not fully satisfied with your new toy. We have tons of toys to choose from (over 3,000!) and I bet we can find you something that you'll love :) Please contact us directly, our team can definitely help with this! Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“useless. useless”

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Posted 8 years ago

Hi there! Thank you for your honest review. I'm sorry to hear that your not fully satisfied with your new toy. We have tons of toys to choose from (over 3,000!) and I bet we can find you something that you'll love :) Please contact us directly, our team can definitely help with this! Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Theyre service sucks. They lied about a whole bunch of things. Even getting a refund for a product that is in the post office hands is difficult to get. Do not bother with this company it is a waste of time and money. My first blush do not even bother trying to rectified the situation.”

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Posted 8 years ago

Hi Amy, Thanks for leaving your honest review. Unfortunately, we don't seem to have a record of your order. Could you please email us directly with your order number and we'll definitely get this sorted out for you! Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Toy does not work”

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Posted 8 years ago

Hi Steven, Thank you for your honest review. I'm so sorry to hear that your new toy isn't working. Fortunately, you're covered by our return policy :) I've gone ahead and contacted you directly to resolve this in private. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Item was broken when I got it.”

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Posted 8 years ago

Hi Ray, Thank you for taking the time to leave a review. I'm very sorry to hear that your item arrived broken. Fortunately, you're completely covered by our return policy! :) I've gone ahead and sent you an quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. You can contact us directly by phone, email, or log in to our live chat at the bottom of our website. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“I can't use it .It is too tight and restrictive and too small”

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Posted 8 years ago

Hi Farron, Thanks for taking the time to leave your review. I'm sorry to hear that the product you ordered is too tight and restrictive. We do try our best to provide accurate product descriptions and pictures. With over 3,000 products and I'm sure we can find something to your liking. If you could please contact us directly, one of our team members will be happy to assist you. Best regards, Brenda My First Blush Customer Experience Team

Posted 8 years ago

“I only got a UTI and pain out of the toys. No fun at all”

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Posted 8 years ago

Hi Mikhail, Thank you for leaving your honest review. I'm sorry to hear about your unfortunate experience. We would like to investigate this further. If you could please contact us directly, we will get to the bottom of this. We take health claims like these very seriously. Best regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Gal couldn't feel it. Broke on round one. Need to disassemble it to take battery strip out.”

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Posted 8 years ago

Hi Chris, Thank you for taking the time to leave us a review. I'm very sorry to hear that your new toy broke after a single use. I have sent you an email directly to get this resolved. I do apologize for any inconvenience caused. Please note that you can always contact us directly, day or night and we'd be more than happy to help resolve any issue that might pop up. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Mindful Reviews