KAREN WILLIS HOLMES Reviews

Name: KAREN WILLIS HOLMES
Address: Unit 501 / 3 Gladstone Street, Newtown, ,, Unit 501 / 3 Gladstone Street, Newtown, ,, New South Wales
Rating: 4.85

4.9 Rating 230 Reviews

96 %

of reviewers recommend KAREN WILLIS HOLMES

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

KAREN WILLIS HOLMES 5 star review on 6th January 2025

Ginni

KAREN WILLIS HOLMES 5 star review on 11th December 2024

Emma D

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SPECTACULAR! Perfect dress for our beautiful wedding in Byron Bay. (Broken head) You made me feel so comfortable, sexy and beautiful. Everybody loved the dress.”

KAREN WILLIS HOLMES 5 star review on 4th July 2022

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Posted 2 years ago

Hi Vignia, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. You looked absolutely stunning in your wedding gown and we hope to see more photos! Love the KWH team xx

Posted 2 years ago

“I found my perfect wedding gown through KWH! The girls at KWH Armadale were so lovely, down to earth, helpful, and supportive. I absolutely adore my dress and my experience finding it!”

KAREN WILLIS HOLMES 5 star review on 30th June 2022

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Posted 2 years ago

Hi Alice, Thank you for taking the time to leave such a kind review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. Thank you as well for sharing your gorgeous wedding photos, you look beautiful and we hope to see more images! Love the KWH team xx

Posted 2 years ago

“Incredible, helpful service. I am in New Zealand, and someone guide me through everything I needed to know from start to finish. I cannot wait to wear my dress & get married!!”

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Posted 2 years ago

Hi Jessica, Thank you for taking the time to leave such a beautiful review. We wish you the absolute best for the rest of your wedding planning and we can't wait to see your wedding photos !! Love the KWH team xx

Posted 2 years ago

“I found KWH through Instagram and instantly fell in love with the Nikki gown. I was drawn to gathering and the gorgeous sleeves. She is the perfect blend of vintage charm and modern elegance. I visited the Brisbane location and Jamiee and her team were so lovely and helpful. I went in open minded but my heart was always on Nikki. I styled her with the KWH pearl veil which complimented my other pearl accessories. No need for a second dress as Nikki was so comfortable to wear all night long.”

KAREN WILLIS HOLMES 5 star review on 24th June 2022

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Posted 2 years ago

Dear Tara, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had in our Brisbane boutique! Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx

Posted 2 years ago

“Found the one here! The ladies ebony and Lauren were super helpful, light hearted and I felt very comfortable here. They answered all my questions and were both great communicators , overall it was a really nice experience, Thankyou”

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Posted 2 years ago

Hi Rachel, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience with our lovely ladies Ebony & Lauren. We are certain you looked incredible! Best Wishes, The KWH Team xx

Posted 2 years ago

“From the moment I contacted KWH the service was exceptional. I booked my consultation and Denisa was fantastic. From the minute we walked in the door it was obvious she was an expert and brilliant at what she does. I felt very comfortable and nothing was too much trouble for her. I tried on 5 gowns and walked away with my dream gown. Loved every minute of this day. Thank you Denisa and the lovely ladies in the online chat who gave me the perfect advice.”

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Posted 2 years ago

Hi Jo, Thank you for sharing your experience with us as it was an absolute pleasure. We are honored you have chosen to wear one of our gowns & we look forward to seeing your stunning wedding photos! Wishing you all the best for the journey ahead. KWH Team xx

Posted 2 years ago

“I got married after a 6 month engagement, so was worried I wouldn’t be able to find ‘my’ dress that could also be made in a short time frame. Erin in the Sydney showroom put me at ease, listened to what I wanted, and found the dress that I chose - something I hadn’t picked out myself! The quality was amazing, communication responsive and frequent, and the fittings super easy. I will recommend KWH to all my friends.”

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Posted 2 years ago

Hi Sally, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team as well as Erin. Our team strives for the incredible services which you have experienced. We wish you the absolute best for the rest of your wedding planning! KWH team xx

Posted 2 years ago

“Every single thing about KWH is seamless. They make the initial try on welcoming and enjoyable. Holding the dress was easy (I bought my dress about 9 months before my wedding) and the alterations process was simple and quick (thank you Susan!) I can not recommend KWH more!”

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Posted 2 years ago

Hi Amber, Thank you for sharing your experience with us as it was an absolute pleasure. We are honored you have chosen to wear one of our gowns & we look forward to seeing your stunning wedding photos ! Wishing you all the best for the journey ahead. KWH Team xx

Posted 2 years ago

“Such beautiful customer service, from booking my first appointment to picking up my altered dress. Dress was high quality, couldn’t be happier. Thank you!”

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Posted 2 years ago

Dear Theresa, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had in our boutique! We can't wait to see your stunning wedding photos & you in-store in the future with some engaged girlfriends! KWH team xx

Posted 2 years ago

“Jithya was incredibly helpful and I felt at ease with her assistance. I would definitely recommend shopping at KWH to any bride-to-be.”

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Posted 2 years ago

Dear Hannah, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. We wish you the absolute best for the rest of your wedding planning! Love the KWH team xx

Posted 2 years ago

“Stunning dresses, fabulous service. My experience here was so different to other bridal shops. Such a calm environment and you felt valued. My dress was perfect and so comfortable. Love that it is designed and made in Australia.”

KAREN WILLIS HOLMES 5 star review on 30th May 2022

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Posted 2 years ago

Dear Chole, Thank you for your beautiful words and feedback. Love the KWH team xx

Posted 2 years ago

“Amazing gowns, helpful staff, personalised service and incredible quality. Karen Willis Holmes was the only place I went to try-on dresses. It took 1 try-on appointment and 1 fitting to get my perfect dress. I would highly recommend them to everybody!”

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Posted 2 years ago

Hi Stephanie, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH team, as our team strives for the incredible services which you have experienced. We wish you the absolute best for the rest of your wedding planning and we can't wait to see your stunning wedding photos! Love the KWH team xx

Posted 2 years ago

“Denisa has been the most amazing help finding my dress including supporting me to have it tailored to my size when I was unable to fit into samples during the day. Incredibly supportive and beautiful dresses - can't recommend highly enough”

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Posted 2 years ago

Hi Lovely, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our Store Manager Denisa and we wish you the absolute best for the rest of your wedding planning! Love the KWH team xx

Posted 2 years ago

“All the staff at KWH were exceptional. I felt so welcomed and appreciated how above and beyond my stylist went to make me feel incredible in the gowns. The attention to detail and confidence they gave me when trying on wedding dresses was unlike anything else I've experienced. The fabrics are incredible and I cannot wait to wear my KWH dress on my big day!”

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Posted 2 years ago

Hi George, Thank you so much for your lovely words. We are thrilled to hear you had an enjoyable experience with our team, trying on gowns. We feel honored that you chose one of our dresses for your special day. Wishing you a lifetime full of love and happiness! Love the KWH Team x

Posted 2 years ago

“I had two other bridal appointments elsewhere before coming to KWH and neither of the previous appointments compared to the experience I had at KWH. I had a great time and fell in love with two dresses I still can't decide between. I would highly recommend a visit to this beautiful boutique. You won't regret it! :)”

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Posted 2 years ago

Hi Lia, Thank you for taking the time to leave such a kind review on our page, we really appreciate the time taken to write such wonderful feedback! We are so pleased you found your dream gowns and chose us to dress you for your special day. Love the KWH Team x

Posted 2 years ago

“I had the best experience at Karen Willis Holmes Alexandria. Jazz not only helped me find the perfect dress, in just 2 appointments she took me from feeling quite low in confidence to feeling amazing in my dress and smiling so much my face hurt. Can’t thank you enough! So grateful 😍”

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Posted 2 years ago

Hi Beautiful, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Sydney store and that you adored Yazz We are certain you looked incredible! Love The KWH Team x

Posted 2 years ago

“Karen Willis Holmes not only has the most exquisite gowns, they also have amazing service. My entire experience with them was positive and I would recommend as a must try when choosing your wedding dress”

KAREN WILLIS HOLMES 5 star review on 11th May 2022

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Posted 2 years ago

Dear Katy, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience with Karen Willis Holmes. Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx

Posted 2 years ago

“Right from clicking the confirmation button when I booked my appointment I have felt so much love from everyone I spoke with. During Covid, I had to reschedule and they were so quick and dedicated to help. They whole experience has been so positive. My stylist spent so much time with me and worked with my body type. Loved her. And everyone there was positive and gave excellent feedback to help me find my dream dress. They’ve shared care instructions and were very meticulous to make the dress perfect. Thank you.”

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Posted 2 years ago

Hi Nicole, Thank you for taking the time to leave such a kind review on our page! We are overjoyed to hear that you loved your time in our Sydney store with Jo, I will certainly forward this beautiful feedback onto our stylists. The service you have described is exactly what we strive for with all of our brides. We are so happy to hear that you had a seamless experience from start to end! Warmest Regards, The KWH Team x

Posted 2 years ago

“I had the most magical experience at Karen Willis Holmes! Jazz is absolutely amazing at her job, I felt so comfortable and special! She knew exactly what would fit my wedding vibe and picked out the most amazing dress. I cannot thank her and Karen Willis Holmes for creating my dream dress!”

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Posted 2 years ago

Hi Emily, Thank you for taking the time to leave such a kind review on our page! We are overjoyed to hear that you loved your time in our Sydney store with Jazz, I will certainly forward on this kind feedback. The service you have described is exactly what we strive for with all of our brides. We are so happy to hear that you had a seamless experience from start to end! Warmest Regards, The KWH Team x

Posted 2 years ago

“Today I said yes to the dress & had the most lovely experience at Karen Willis Holmes. All the staff were nothing short of amazing. They made me feel like a princess from the moment I stepped in store and were so helpful, informative and accommodating. Today was the most stress free aspect of my wedding planning journey and I am so excited to wear my gorgeous dress. Thank you so much to all the staff that made today such a beautiful experience.”

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Posted 3 years ago

Hi Jasmine, Thank you for taking the time to leave such a kind review on our page! We are overjoyed to hear that you loved your time in our Sydney store. The service you have described is exactly what we strive for with all of our brides. We are so happy to hear that you had a seamless experience from start to end! Warmest Regards, The KWH Team x

Posted 2 years ago

KAREN WILLIS HOLMES is rated 4.9 based on 230 reviews