KAREN WILLIS HOLMES Reviews

Name: KAREN WILLIS HOLMES
Address: Unit 501 / 3 Gladstone Street, Newtown, ,, Unit 501 / 3 Gladstone Street, Newtown, ,, New South Wales
Rating: 4.85

4.9 Rating 226 Reviews

96 %

of reviewers recommend KAREN WILLIS HOLMES

Company Reviews

Product Reviews

Metrics

4.9

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

KAREN WILLIS HOLMES 5 star review on 11th December 2024

Emma D

KAREN WILLIS HOLMES 5 star review on 26th November 2024

Kat

174

Anonymous

Anonymous // 01/01/2019

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“I absolutely adored my KWH gown - i wore the lou lou Elizabeth and it was everything i dreamed of and more! I felt so confident in my gown and made me feel beautiful. The experience at KWH was exceptional and the reason i bought my gown. The entire team have been so lovely and amazing to work with. I thought i had found my dream dress somewhere else, but i hadn't had a great experience at the store - the moment i walked in to KWH and was greeted by Jazz i felt so loved - she was so excited, genuine and listened to me and what i liked in a gown. She was not rushed, poured the bubbles and my mum and i left on such a high i knew i was going to order a KWH gown. I went back the following weekend and decided on my dress and it was such a highlight of the entire wedding process. Whenever someone would call from KWH they were so lovely and genuine - the customer service is by far the best i have experienced. They are so accommodating! I decided half way through after seeing a new corset come out i needed to have it and changed my top - it wasn't out yet but the girls made it happen so i could have the perfect dress only a few months out from my wedding. Even through to my final fitting was such an amazing experience and i could not have been happier with my dress or the customer service. The team is genuinely so happy for you, don't rush you, let you try on everything and make the whole experience incredible. I could not recommend them enough! I am still on such a high from the whole experience.”

KAREN WILLIS HOLMES 5 star review on 1st February 2023

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Posted 1 year ago

Dear Britt, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had with Karen Willis Holmes. Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love, The KWH team xx

Posted 1 year ago

“I LOVED my dress - it was effortless to wear, so comfortable and fit me like a glove! The team at KWH Armadale were fabulous to work with. Would highly recommend to any future brides!!!”

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Posted 3 days ago

“Best in Melbourne ❤️ The quality, service and price is exceptional. The ONLY bridal boutique I visited that did in house alterations, which made me feel connected to the dress and seamstress from beginning to end.”

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Posted 5 days ago

Hi Suzie, Thank you so much for your lovely review! We will pass on your great feedback, please be sure to send us your photos! KWH Team xoxo

Posted 4 days ago

“I had a fabulous experience with KWH - we were assisted by Jazz whose knowledge of the collection and production process was invaluable. She provided extremely helpful guidance and advice on the fit of the gowns. After a few other less than enjoyable experiences elsewhere KWH and Jazz were”

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Posted 2 weeks ago

Hi Lovely, Thank you so much for taking the time to leave such a positive review! We are so happy to hear this! We will pass your feedback along to Jazz and the KWH Team. Thank you for choosing your dress with us! KWH Team xoxo

Posted 1 week ago

“The team at KWH were wonderful to deal with and I loved wearing my Margareta gown on our special day!”

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Posted 2 weeks ago

Hi Kat, You look absolutely beautiful, thank you for such a kind review and for sharing these photos with us. KWH Team xoxo

Posted 2 weeks ago

“I have had the most wonderful experience with the Karen Willis Holmes team. From my first try on with Liz in Alexandria to my final fitting with Susan. The dress is beautiful but the service provided by the team has made this whole process seamless and exciting.”

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Posted 3 weeks ago

Hi Lerinda, Thank you for such a lovely review! We are so happy you had such a great experience, we can't wait to see your photos! Thank you again for choosing your dress with us! KWH Team xoxo

Posted 2 weeks ago

“I visited the Karen WIlis store about 12 months out from my wedding. I was greet by Annie who made me feel so comfortable from the get go. I had swapped out the different combinations of tops and skirts about 50 times and did not feel rushed or like an inconvience once she was a total gem. The dress itself was absolutely stunning and altered to perfection by the KWH team in Newtown. The quality of the matieral far surpassed any other shop I had went too and I was over the moon with the customisation of every little detail. Would highly reccommend to any bride who likes the feeling of making their dress their own but also letting the quality and designs of people who know what works speak.”

KAREN WILLIS HOLMES 5 star review on 10th November 2024

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Posted 1 month ago

Hi Edel, Thank you so much for this lovely review! We are so happy you had such a great experience with us and we will be sure to pass on this great feedback. Thank you again for choosing your gown with us. You look gorgeous! Be sure to email us these photos. KWH Team xoxo

Posted 1 month ago

“Absolutely magical experience finding my dream wedding dress! From the moment I walked into KWH, I felt like a princess. The staff (Beth & Denisa) were incredibly attentive, patient, and genuinely excited to help me find 'the one'. Their selection was stunning, and they really listened to my vision. When I finally tried on THE dress, I knew instantly - it was perfect! Tears of joy all around. Honestly the final result exceeded all my expectations. I can't recommend KWH enough for any bride-to-be. They made one of the most important parts of wedding planning an unforgettable, joyous occasion. Thank you for helping me say yes to the dress of my dreams! Thank you KHW team xx”

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Posted 1 month ago

Hi Samantha, Thank you so much for this lovely review! We are so happy you had such a great experience with us and we will be sure to pass on this great feedback. Thank you again for choosing your gown with us. KWH Team xoxo

Posted 1 month ago

“I walked into the High St store just 12 weeks before my day after a disastrous fitting at another store. I was so emotionally wrecked and filled with uncertainty but the ladies at KWH took me in their arms and promised me they would find me a dress that I loved and fit me properly. And that’s exactly what they did. I have so much love and appreciation for the kindness and thoroughness of everyone working for KWH. The detail put into every appointment and fitting had me completely at ease. Words aren’t enough to convey just how grateful I am for being able to wear such a stunning gown on my day.”

KAREN WILLIS HOLMES 5 star review on 4th November 2024

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Posted 1 month ago

Hi Emily, Thank you for such a beautiful review! We are so happy you had a wonderful experience with us. You looked absolutely beautiful on your wedding day thank you for sharing these photos. It was our pleasure to assist you, thank you for choosing your gown with us. KWH Team xoxo

Posted 1 month ago

“From trying on dresses to my final fitting, the KWH team were so accommodating and easy to deal with. I was so in love with my dress and I’m glad the whole process was stress free. Having had to expedite my wedding, the KWH expedited the process for me without a problem. The quality and detail of my gown was simply stunning and surprisingly so comfortable, I wore the same gown all day and night, I didn’t want to take it off!! Thank you KWH”

KAREN WILLIS HOLMES 5 star review on 1st November 2024

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Posted 1 month ago

Hi Melissa! Thank you so much for your lovely review! We are so happy you had such a great experience with us and will pass on your positive feedback to the team. Please be sure to email through your wedding photos, you look just gorgeous in Bailey! Thank you again for choosing your gown with us. KWH Team xoxo

Posted 1 month ago

“Couldn’t recommend enough! Was such a warm, fun and comfortable experience!”

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Posted 1 month ago

Hi Isabella, Thank you for your kind words, what a lovely review! We are so happy to hear you had a great experience, we will be sure to pass your feedback onto our team, Please be sure to send us your wedding photos and thank you for choosing your dress with us. KWH Team xoxo

Posted 1 month ago

“I came by myself to try on dresses as I am originally from Perth. I was a bit nervous beforehand as I was coming alone. The girls at KWH bridal made me feel so comfortable and made it such an enjoyable experience. I could not recommend them enough. Thank you Nicola and Denisa!”

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Posted 1 month ago

Hi there, We are so glad you enjoyed your experience in-store with Nicola and Denisa! It means a lot to us that you felt comfortable during your appointment and hope you left feeling beautiful and confident. We will pass on your review to our team at the Sydney boutique. KWH Team xoxo

Posted 1 month ago

“The most wonderful and helping women work here! I had an overseas wedding and made sure my dress was ready on time. They made the decision so easy and I felt so comfortable.”

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Posted 2 months ago

Hi Sarah, Thank you so much for this lovely review! We are so happy you had a wonderful experience, thank you for choosing your gown with us! Be sure to send us photos. KWH Team xoxo

Posted 2 months ago

“The most beautiful bridal boutique with quality items and amazing service. Emily was so accomodating and made me feel so comfortable throughout my appointments. After visiting multiple bridal stores, I can not recommended KWH enough!!”

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Posted 2 months ago

Hi Cailin, Thank you so much for your lovely review and kind words! We are so happy you had such a great experience with us and we will be sure to pass on this feedback to the team. KWH Team xoxo

Posted 2 months ago

“Karen Willis Holmes gave me the dress of my dreams! From the first fitting I knew I wanted a KWH gown to be apart of my big day. The whole team made the process feel so special and never a stress! It fit perfectly on the day. A big thank you to everyone at KWH!”

KAREN WILLIS HOLMES 5 star review on 9th October 2024

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Posted 2 months ago

Hi Georgie, Thank you so much for your kind words! We are so happy you loved your gown and had a great experience with us! You look so beautiful and wore our Lou Lou Gianna gown so well, be sure to email us through your wedding photos. Thank you again for choosing your dress with us. KWH Team xoxo

Posted 2 months ago

“Truly felt so beautiful on my wedding day, the staff were absolutely amazing and so helpful at the Sydney store.”

KAREN WILLIS HOLMES 5 star review on 3rd October 2024

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Posted 2 months ago

Hi there Danielle, Thank you so much for your kind words and lovely review. We are so happy you had such a great experience with us, you wore our gown so well. Thank you for choosing your dress with us! KWH Team xoxo

Posted 2 months ago

“I had the most incredible experience at Karen Willis Holmes, from when I got engaged to getting married it was under 6months, KWH was the first & only place I went, I received the most amazing customer service from my initial appointment to the subsequent appointments for the fittings, nothing was ever too much trouble, I loved being able to choose a different top & skirt & then having it made into a dress. I chose the Kitty Bodice & the Kirsten Skirt plus I added a belt & veil from KWH”

KAREN WILLIS HOLMES 5 star review on 1st October 2024

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Posted 2 months ago

Hi Olivia, Thank you so much for your lovely review & kind words. We are so happy you had an amazing experience with us. You look absolutely beautiful please be sure to email us through your photos we would love to share them with our team! Thank you again for choosing your dress with us. KWH Team xoxo

Posted 2 months ago

“My experience with KWH was second to none. I couldn't fault the girls in the Paddington (Brisbane) store. They were so knowledgeable and helpful. Especially seen as I found out I was pregnant after purchasing my dress, they told me the steps to take with the seamstress they recomended to ensure my dress fit perfectly on the day. In the photos attached I was 20 weeks pregnant!!”

KAREN WILLIS HOLMES 5 star review on 5th September 2024

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Posted 3 months ago

Hi Sophie, Thank you so much for leaving such a beautiful review for us. We are so happy you had such an amazing day, you look beautiful! Please be sure to email your photos we would love to see more! KWH Team xoxo

Posted 3 months ago

“The girls at KWH were so helpful and made the experience so fun! Thanks for everything”

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Posted 3 months ago

Hi Courtney, Thank you so much for your lovely words, we are so happy you had a such a great experience with us. KWH Team xoxo

Posted 3 months ago

“Definitely include KWH in your dress hunt!! Had the lovliest experience at KWH - with the help and guidance of Denisa! Was able to try on an array of beautiful different styles that really helped me understand which one was for me while having so much fun with my guests, such fun vibes and with a prosecco in hand! Said Yes to the Dress and couldn't be more in love! The longer I was in it, the more I loved it. :) Never felt rushed or pressured - had any and all questions answered and all information was transparent up front - couldn't have been easier!”

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Posted 3 months ago

Thank you so much for your kind words, we are so happy to hear you had a relaxing, fun experience with our store manager Denisa. Please be sure to send us your photos from your day, we cant wait to make your special gown. KWH Team xoxo

Posted 3 months ago

“I had a wonderful experience with buying my gown at KWH in Melbourne. After trying on a few dresses in multiple stores across Victoria, the last dress I tried on at KWH was the one! The whole team from the try on stage to the fitting stage were extremely kind and friendly, and not once did I feel rushed or pressured into making a decision! I love that Karen's philosphy with dress design is to make the wearer stand-out rather than the dress stand-out, and it was so special to find a wedding dress made me feel like myself! Thankyou to the whole KWH Armadale team for making my wedding dress experience so wonderful :)”

KAREN WILLIS HOLMES 5 star review on 18th August 2024

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Posted 3 months ago

Hi Phoebe, Thank you for this amazing review! We are so happy you had a great experience in our Melbourne Showroom and felt relaxed and enjoyed the process with us! Thank you for choosing us to make your dream dress. KWH Team xoxo

Posted 3 months ago

KAREN WILLIS HOLMES is rated 4.9 based on 226 reviews