Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.36

4.4 Rating 1,304 Reviews

82 %

of reviewers recommend Providoor

4.4

Based on 1,304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 24th January 2023

Dee

Providoor 5 star review on 11th January 2023

Verity

Anonymous

Anonymous // 01/01/2019

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English

“Packed poorly and arrived looking like leftovers :(”

Helpful Report

(The-westin) - Posted 3 years ago

Hi, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

“Love the ease of ordering and the amazing range of cuisines. This is our fourth time ordering from providoor and second time ordering supernormal and it was amazing!”

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(Supernormal) - Posted 3 years ago

“Prompt delivery and nicely packaging and labelling.”

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(Three-blue-ducks) - Posted 3 years ago

“I (Charlotte) bought this as my Mother’s Day gift for my mum (Jenny) as she lives in Kangaroo Valley and we couldn’t get to visit her from Sydney. Excited to see that Providoor delivered to the area, we jumped on and ordered. Come delivery day, my mum received a frantic phone call from the driver who couldn’t find her address, even though it was listed correctly in the shipping address and also delivery notes were left with a contact number in case they got lost. The poor driver had no idea where he was and mum told me how panicked he was on the phone. She ended up having to FaceTime him as he drove down her street to show him the driveway turnoff. Not sure if this is feedback for Providoor to use drivers that know these semi rural areas, or feedback to the drivers to read delivery instructions before heading out. The instructions were clear. Seems like Apart from this, food was fabulous. Thank you!”

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(Chiswick) - Posted 3 years ago

“We received our second Providoor delivery on Sunday, The food is amazing the concept is fantastic. We will definitely by using Providoor again and recommending it to friends.”

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(Manta) - Posted 3 years ago

“I started using Providoor during lockdown and the food was always so fresh and restaurant standard so have continued when i want to rely on quality food at home. Thanks team, you are amazing.”

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(Supernormal) - Posted 3 years ago

“Excellent value, really good quality, wonderful to do as a treat. Instructions are idiot-proof Proportions are generous Taste is magnificent”

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(Entrecote) - Posted 3 years ago

“We have had many providoor meals and unfortunately this Lotus meal was not to the standard of the others. The quantities of food to go with the duck pancakes was minimal, eg the shallots, onions, etc barely made a total of 4 pancakes. One of the dumplings was also very sticky so stuck to each other which meant that the filling spilled out when pulling the dumplings apart. Also the fried rice lacked flavour.”

Helpful Report

(Lotus) - Posted 3 years ago

Hi Alisa, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

“So fresh and full of flavour”

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(Golden-century) - Posted 3 years ago

“Delivery service is great and meals are excellent and mostly easy to prepare”

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(Oriental-teahouse) - Posted 3 years ago

“A seamless service - first used during lockdowns, now a regular favourite for special occasions with the family! We have ordered from many different restaurants and they have all been delicious with innovative menus and generous serving sizes. We have selected menus at different price points and all have proven to be excellent value for money (ie the expensive ones are absolutely amazing!) Thank you to all involved!”

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(Tokyo-tina) - Posted 3 years ago

“On time delivery and great food”

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(Chiswick) - Posted 3 years ago

“Excellent service, keeps you informed of the status of your order, food is amazing, instructions easy to follow”

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(Matilda) - Posted 3 years ago

“Had Nour through Providoor previously and this definitely not the same quality as before - pita stale, croutons mushy, and lamb fatty and smaller serve, shawarma and eggplant were nice”

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(Nour) - Posted 3 years ago

Hi Richard, Thank you for sharing your review. I'm so sorry to hear that you were disappointed with the quality of your meal. We appreciate you sharing your feedback and please know that we will pass this on to the team at Nour -The Providoor team

Posted 3 years ago

“as always, an exceptional meal. Supernormal's instructions were great, and with a couple of addons, the banquet fed us for 2.5 meals which makes it much easier to justify the outlay. No regrets!”

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(Supernormal) - Posted 3 years ago

“Great choice, very easy to order and delivered with a smile.”

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(Taxi-kitchen) - Posted 3 years ago

“Amazing! So many restaurants to choose from, easy to order, delivery on time, easy to follow instructions & food was absolutely superb!! Have recommended to everyone 😀”

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(Nour) - Posted 3 years ago

“Providoor allows us to treat ourselves with our favourite restaurant food in the comfort and safety of home. We also over order so we can try more meals than we normally would if we dined in and have yummy meals for days!”

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(Ho-jiak) - Posted 3 years ago

“Very happy with our delivery.”

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(Tipico) - Posted 3 years ago

“Have had several meals from Providoor over the last couple of years and all have been outstanding. Delivery has always been great and the different restaurants have all put together some really wonderful options. Can't wait for the next special occasion (or random Friday) to have another.”

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(Entrecote) - Posted 3 years ago

Providoor is rated 4.4 based on 1,304 reviews