“The products arrived but were not right for our application. I have had my return approved and the items have since been delivered back to Keeler. Dispite 2 follow ups I am still waiting onthe refund.”
Good morning, Garry
Thank you for taking the time to place this review.
We are sorry to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced.
Please email me the tracking # to cs@keelerhardware.com.au so that I can track the return and so that I can follow up with our warehouse team.
Kind Regards
Helga Hilton
Customer Service Manager
Good morning, Danni
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the product that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“The delivery took 2 weeks, although I can understand this since the items I ordered are not kept as a stock line. Fortunately I was in no hurry for the order”
