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KBN Jewellery Reviews

4.9 Rating 483 Reviews
97 %
of reviewers recommend KBN Jewellery
4.9
Based on 483 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Read KBN Jewellery Reviews
KBN Jewellery 5 star review on 26th May 2022
Dagmara L
KBN Jewellery 5 star review on 26th May 2022
Dagmara L
KBN Jewellery 5 star review on 26th May 2022
Christine A
KBN Jewellery 5 star review on 26th May 2022
Hannah-May L
KBN Jewellery 5 star review on 26th May 2022
Melissa M
KBN Jewellery 5 star review on 26th May 2022
Melissa M
KBN Jewellery 5 star review on 26th May 2022
Holly M
117
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Do not waste your time nor money! The end product received was tacky and 2/3 pendants stamped the initials were not the same as the example and stamped horribly. I added the extender on the necklace, which isn’t even the same style or matches. The only way to correct the issue “you'll just need to use pliers to remove and add pendants” potentially ruining the whole necklace or wait another month + sending back and forth to fix. Not to mention the cost to do so is almost the same as the original price, as they want to charge a surcharge fee on top for their poor workmanship. Please do yourself a favour and purchase important custom keepsake pieces elsewhere because this business will leave you disappointed and out of pocket.
Helpful Report
Posted 4 years ago
Hi Liana, Nikki here. I'm so sorry you didn't like your chosen font, we only ever want our customers to be happy. I have to say I disagree with your comment on poor workmanship we pride ourselves on creating beautiful pieces and I'm so confident this is a beautiful piece that I'm happy to share the photo of what you received here in a public forum. In regards to the extender, that is correct, the extender is a different chain as the clasp has to be able to fit through each loop to allow the length to be adjustable, this is standard practice. We gave this solution with the pliers as an option as you didn't want to send the necklace back to us to have the pendants swapped out for a change of font choice. Thank you Kindest, Nikki
Posted 4 years ago
I absolutely love my necklace! The pendants are so sweet and dainty, and the quality seems very high. I accidentally purchased a chain shorter than I wanted, so I ordered a chain extender which arrived very quickly. I also bought the rose gold heart earrings which are so tiny and comfortable. I will happily buy again from Kellective.
Helpful Report
Posted 4 years ago
I was looking for a customised piece for my sister (Godmother to my 12 week old) as a symbol of their bond. The team at Kellective by Nikki were amazing in helping me customise a necklace for her. The service was prompt, the piece arrived quickly & it was beautiful. It was perfect & my sister loved it. Thank you to the team at Kellective by Nikki for your help in finding the perfect piece for us!
Helpful Report
Posted 4 years ago
KBN Jewellery is rated 4.9 based on 483 reviews