KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.80

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication from this company. A very quick and efficient service.”

Helpful Report

Posted 8 years ago

“Very quick delivery, have not put lighting up yet. Had a few damaged crystals, which were replaced Straight away . Sales team very helpful , would recommend and use again .”

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Posted 8 years ago

“Fabulous service, thank you. Excellent quick delivery and follow-up satisfaction email. Great!”

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Posted 8 years ago

“Excellent customer service in whom they kept me up to date with purchase order. Also provided advice on efficiency lightbulb type that I should use. Our lights look fantastic.”

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Posted 8 years ago

“Very happy with my purchase from Kes Lighting. Very prompt and efficient service. Definitely will be using again for future purchases”

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Posted 8 years ago

“People working at KES are so helpful and friendly and Anne in particular is incredibly knowledgable about all their products. Nothing seems too much trouble for them even if you only want a couple of bulbs! Highly recommended.”

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Posted 8 years ago

“Order arrived when said. Pendant light Dyas Chelsie 5 looks great but haven’t put it up yet”

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Posted 8 years ago

“I ordered a schonbek light from kes lighting, I had many questions to ask as this light has many variations regarding finishes.Lauren answered all of my questions through emails and by phone promptly.The customer service I had was fantastic especially because there was an error made with the price but Lauren without me saying one word said kes lighting would honour the price they had originally given me which was quite a difference.My light is on order I haven't received it yet.”

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Posted 8 years ago

“Lights we chose were much cheaper than identical ones in well known lighting store. Excellent advice from customer service and prompt delivery means I will use KES again and would be glad to recommend them to friends and family.”

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Posted 8 years ago

“Very fast efficient delivery, beautiful light, very well packaged. My room is not finished yet, so light isn’t up. But I’m sure it will be perfect. Could have got it a little cheaper, but decided to go with Kes, very glad I did.”

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Posted 8 years ago

“Competitive price and quick prompt delivery.”

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Posted 8 years ago

“Just to let you know we are delighted with our new ceiling lights, 'Franklite Emmy 3Lt Brass'. These are very attractive and high quality, also dimmable Thank you also for excellent service.”

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Posted 8 years ago

“Delivery was prompt and products well packed. Very pleased with the items they were even nicer than in the photos.”

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Posted 8 years ago

“Arrived next day, perfect light exactly as described at the best price found online! Will definitely use Kes Lighting again.”

Helpful Report

Posted 8 years ago

“Very prompt service, would be very happy to buy from Kes Lighting again”

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Posted 8 years ago

“Excellent service. Very rapid delivery. Well packaged. Excellent quality of product, even better than it looked on the website.”

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Posted 8 years ago

“I traveled to the store to see the light that I had seen online. On arrival The store looked closed but fortunately for me it wasn’t and they were having a refurbishment. I had a look round and finally chatted with a lad called Reece who helped me with my order, took payment and arranged for delivery. Fast forward a few days and on opening up the box I noticed a damaged piece. I emailed Reece who then emailed me back to tell me he had spoken with the manufacturer who were sorting out a replacement. Well I received the new replacement a few days later and so I can honestly say this has been a really good experience, for a change, and someone , Reece, has turned an unfortunate delivery mishap into a great outcome. Thanks Reece 👍😬”

Helpful Report

Posted 8 years ago

“Ordered light and rang the following day to say it was ready for collection. Excellent service”

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Posted 8 years ago

“The web site was clear: easy to use: and responsive. Delivery was first class. Have not yet fitted the lights purchased but hopefully they will live uyp to expectations.”