Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We now have 2 recliner chairs with footstools, sofa set with disappearing chairs and covers for each item first class products excellent delivery and prompt and efficient service”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Kettler, Michael! We are pleased to hear that our product quality, delivery, and customer service have been outstanding to you. We're also glad to let you know that we now have 2 recliner chairs with footstools, sofa set with disappearing chairs and covers for each item, making sure you have the best products available.

Posted 2 years ago

“Great company to deal with whether it's a purchase or a query.”

Helpful Report

Posted 2 years ago

Thank you, John, for your five-star rating of Kettler! We're glad you think we’re a great company to deal with when it comes to purchase or query. We appreciate your support as a returning customer!

Posted 2 years ago

“I found that your staff are very helpful, and very informative.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to review Kettler and giving us a 5 star rating! We're glad to hear that you found our staff to be helpful and informative. We strive to provide a quality service and it's wonderful to hear that we've succeeded in delivering it to you.

Posted 2 years ago

“Trouble-free process in ordering the products involved, which arrived on the day promised.”

Helpful Report

Posted 2 years ago

Thank you so much, David, for leaving us a 5 star rating of Kettler! We really appreciate it and are delighted to hear that the whole ordering process was trouble-free and arrived on the day promised. Thank you for being a loyal customer!

Posted 2 years ago

“Fantastic quality really happy with this product would recommend nice fit for chairs and stools”

Helpful Report

Posted 2 years ago

Thank you so much Anthony for the 5 star rating on Kettler! We appreciate your kind words and are glad that you are happy with the product. It is great that you appreciate the quality and the fit of the chairs and stools, and that you would recommend them. Thank you for being a repeating customer!

Posted 2 years ago

“Excellent product and delivered promptly”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Kettler, Graeme! We appreciate you being a repeating customer and are glad to hear that you think the product is excellent and that it was delivered promptly. Thanks again!

Posted 2 years ago

“Excellent quality covers. Kept our furniture completely dry during this morning’s rain storm.”

Kettler 5 star review on 2nd August 2023

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating, Helen! We are thrilled to hear that you are thrilled with our excellent quality covers - they certainly kept your furniture completely dry during the rain storm! We definitely appreciate your loyalty as a returning customer - thank you!

Posted 2 years ago

“Very pleased with our Parasol”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating for Kettler! We are delighted to hear that you are very pleased with our Parasol and appreciate your loyalty as a returning customer. Your support is extremely valued!

Posted 2 years ago

“Easy to order and good communication re delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We are so proud that you found ordering from us easy and appreciate your kind words about the delivery communication! We truly value our customers and are delighted that you are pleased with your purchase!

Posted 2 years ago

“Good quality, easy to order and good delivery”

Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating, Brian! We are glad that you found our Kettler product to be of good quality, easy to order and satisfactory on delivery. We appreciate your repeated support over the years!

Posted 2 years ago

“Problem with newly delivered table Problem resolved very quickly with no quibbles Great product Would recommend”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! It is so appreciated. We're glad to hear that you had a great experience with us, despite having a problem with your newly delivered table. We're even more pleased that it was resolved quickly with no quibbles. We appreciate your loyalty and look forward to serving you again!

Posted 2 years ago

“Nothing to say here other than Kettler continue to provide us with unequalled quality. All our garden furniture and protective cover are great, this coupled with a professional service provision make Kettler my 1st option.....thanks again”

Helpful Report

Posted 2 years ago

Thank you, John, for the 5 star rating of Kettler! We are so grateful to have loyal customers like you.

Posted 2 years ago

“We purchased a six person Kettler Caredo table and chair set and we are delighted with it. It is very well made and the the table was easy to assemble. The chairs are ready assembled and the set is elegant and well designed . It is exactly what we wanted.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating of our Kettler Caredo table and chair set! We are delighted to hear that you found it easy to assemble and that the chairs are ready-assembled, as well as being elegant and well designed. We are pleased that it was exactly what you wanted!

Posted 2 years ago

“Ordered on line ,which was easy and a fast delivery.”

Helpful Report

Posted 2 years ago

Thank you so much Keith for your 5 star rating of Kettler - we really appreciate it! We're glad to hear that ordering online was easy and the delivery was fast. We'll keep striving to provide a great online shopping experience!

Posted 2 years ago

“Excellent Product, with excellent customer service”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to give Kettler a 5-star rating! We really appreciate it, especially being a repeat customer. We are pleased to hear that you are satisfied with the product and our customer service. We hope to continue to give you an excellent product and customer service experience in the future.

Posted 2 years ago

“I am very pleased with the 4m parasol that I bought from Kettler. It is good quality, strong, and has good UV protection. It was delivered quickly.”

Helpful Report

Posted 2 years ago

Thanks so much David for giving Kettler a 5 star rating! I'm glad to hear that you are satisfied with the quality of the 4m parasol you purchased and thankful that it has been delivered to you in a timely manner. We really appreciate your patronage and look forward to seeing you again soon.

Posted 2 years ago

“Excellent Customer Service. One package of the three did not arrive as it was sent to the wrong depot. However when I rang CS they investigated and called me back within 5 minutes. The remaining package was delievered a few day later. Great service!”

Helpful Report

Posted 2 years ago

Thank you so much Rakesh for your five-star rating of Kettler! We are so glad to hear that you had an excellent customer service experience with us. It is very important to us that our customers have nothing but positive experiences with us. We appreciate you as a returning customer and look forward to providing you with more exceptional service in the future.

Posted 2 years ago

“Have used Kettler products for years. Furniture and covers. Great quality.”

Helpful Report

Posted 2 years ago

Thank you so much, Sharon, for your 5-star rating of Kettler! We are so pleased to hear that you have been using our products for years and appreciate your continued loyalty. Thank you for being such a dedicated customer!

Posted 2 years ago

“Excellent products at a reasonable price”

Helpful Report

Posted 2 years ago

Thank you, Anita, for the 5 star rating of Kettler! We are glad to hear that you enjoyed the excellent products at a reasonable price. We appreciate your loyalty and look forward to seeing you again soon!

Posted 2 years ago

“Excellent for shading our lounge window. It's great at keeping the temperature low.”

Helpful Report

Posted 2 years ago

Thank you so much, Chris, for the 5 star rating of Kettler! We are delighted to read that the product is excellent for shading your lounge window and it is great at keeping the temperature low. We appreciate your loyalty and are glad you are a continuing customer.

Posted 2 years ago

Kettler is rated 4.4 based on 2,493 reviews