Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with this lovely table. But needed 2 people and longer than advised to build it.”

Helpful Report

Posted 2 years ago

Thank you so much Joan for your 5 star rating of Kettler! We are absolutely delighted to find out that the table worked out great for you. Thank you again for your feedback.

Posted 2 years ago

“Excellent on line ordering service! Quick and efficient delivery.”

Helpful Report

Posted 2 years ago

Thank you so much, Jo, for your five star rating for Kettler! We really appreciate your kind words about our excellent online ordering service and quick and efficient delivery. We also appreciate you being a returning customer - we look forward to helping you out with your future needs!

Posted 2 years ago

“We have had Kettler products in our garden for quite a few years. The mesh furniture is long- lasting, good value and comfortable. Your order process and customer service is excellent too. Delivery fast and items well packed.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler, we truly appreciate it! We are so glad to hear that you have had such a positive experience ordering Kettler products for your garden over the years. We're especially proud of the longevity of our mesh furniture, as well as the comfort and value they provide. Additionally, we are delighted to hear such great feedback about our customer service and delivery process - it's great to know that we have a customer who repeats this experience! Again, thank you for your review and for being a loyal customer!

Posted 2 years ago

“Great quality”

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Posted 2 years ago

Thank you so much Russell for giving Kettler a 5 star rating. We really appreciate it and are so pleased to hear that you have had such great experience with our products!

Posted 2 years ago

“Superb quality furniture. We originally bought a Savoy table and four chairs almost thirty years ago and have only just had to purchase two replacement chairs. We are so pleased with the quality and comfort that we have also bought a Siena bistro set. The furniture is worth every penny and so much more comfortable than modern, low backed cane garden furniture that is all the fashion.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We are delighted to hear that you have been a returning customer for almost thirty years. We are especially pleased that after thirty years you chose Kettler again for your Siena Bistro Set. We understand that comfort and quality is the most important factor when making a purchase and we thank you for your loyalty and for choosing Kettler again.

Posted 2 years ago

“Excellent quality, you get what you pay for.”

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Posted 2 years ago

Thank you for the excellent 5 star rating of Kettler - we appreciate your kind words! We are always pleased to hear that our products meet the expectations of our customers.

Posted 2 years ago

“We only needed new feet for our chairs but the sales team were just as helpful as if we had been buying a whole set of chairs! They checked our photo to make sure we bought the right shape and the feet arrived the next day. Great service, nice people- thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind 5 star rating! We appreciate your great words about our sales team. It's wonderful to hear that the feet arrived the next day and we are so pleased that you were satisfied with the service and the people we have here at Kettler. Thank you for choosing us and we hope to see you again soon!

Posted 2 years ago

“Prompt efficient service”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We are thrilled to hear that you experienced prompt and efficient service. We truly appreciate your continued loyalty and support. Thank you for being a returning customer!

Posted 2 years ago

“Premium brand with a premium service.”

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Posted 2 years ago

Thank you so much Stephen for your 5 star rating of Kettler! We strive to provide our customers with a premium brand with a premium service and we are glad that you have been a returning customer. We thank you for your loyalty.

Posted 2 years ago

“Great product and service”

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Posted 2 years ago

Thank you, Emma, for your 5-star rating of Kettler! We are so glad you think our product and service are great. We look forward to serving you again in the future!

Posted 2 years ago

“Prompt service.”

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Posted 2 years ago

Thank you so much, John, for your wonderful 5 star rating of Kettler. We are happy to have such a satisfied customer as you. It means a lot to us that you have returned to us for prompt service.

Posted 2 years ago

“Very prompt delivery of my order. Quality excellent.”

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Posted 2 years ago

Thank you for the wonderful 5 star rating of Kettler, Penny! We are so glad that your order was promptly delivered and of excellent quality. We truly appreciate your loyalty as a customer and thank you for continuing to choose Kettler for your purchasing needs.

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thank you so much for your 5 star rating of Kettler, David! We are so pleased that you had an excellent experience with our product and service. We truly appreciate your loyalty as a customer. Thank you!

Posted 2 years ago

“Very good quality. We hope our furniture and cover last for a long time. We will treat it carefully!”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We’re so glad to hear that you've found that our furniture and cover are of very good quality. Thanks again for your feedback!

Posted 2 years ago

“Furniture really sturdy and cover lovely and thick”

Helpful Report

Posted 2 years ago

Thank you so much, Tracy. We appreciate your 5 star rating of Kettler! We're so glad you think the furniture is sturdy and are happy with the quality of the cover. We really appreciate your feedback!

Posted 2 years ago

“Brilliant service definitely recommend to friend and family”

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Posted 2 years ago

Thank you so much for your 5-star rating of Kettler, Andrea. We are delighted to hear that you had such a great experience with us. We very much appreciate your kind words about our service, and we're pleased to hear that you would recommend us to your friends and family. Thank you again!

Posted 2 years ago

“Lovely garden set. Delighted with the whole order process. Would recommend to friends and family”

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Posted 2 years ago

Thank you so much, Joan, for the 5 star rating and positive review of Kettler! We're thrilled to hear that you enjoyed the lovely garden set, had a positive experience with the order process, and would recommend us to friends and family. Your loyalty is greatly appreciated!

Posted 2 years ago

“I gave kettler outside furniture bought in 2006. It wears so well. I have just bought some touch up paint and used it on some scratches and dents. It was so easy to use and batches so well, I cannot see where I touched up.”

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Posted 2 years ago

Thank you so much for your 5-star rating, Valerie! We are thrilled to hear that you have been a returning customer since 2006 and that the touch-up paint was so easy to use! We appreciate your loyalty to Kettler and we are so pleased that you have been so satisfied with our products over the years.

Posted 2 years ago

“Everything perfect Thank you”

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Posted 2 years ago

Thank you so much for your 5 star rating of Kettler, Graham! We are so happy to hear that everything went perfectly for you - it means a lot to us that you are a returning customer. Everything perfect, thank you!

Posted 2 years ago

“Great product, good price, perfect replacement.”

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Posted 2 years ago

Thank you for giving us a 5-star rating, Tracy! We're glad you found our product to be great with a good price - the perfect replacement! We really appreciate your loyalty, and we are honored to have you as a repeating customer.

Posted 2 years ago

Kettler is rated 4.4 based on 2,493 reviews