Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All great value”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, Sue! We're so glad that Kettler has been a great value for you and we appreciate you being a repeat customer. Thank you for choosing Kettler!

Posted 2 years ago

“Excellent products and service. Delivered promptly. Had a problem with a damaged table on delivery but was sent a replacement as soon as a courier slot was available (within a week). Service could not have been better. Would definitely use again.”

Helpful Report

Posted 2 years ago

Thank you Michael, for your wonderful 5-star rating of Kettler! We are very glad to know that our products and service have consistently exceeded your expectations, and it's great to hear that we solved your problem with the damaged table efficiently. We appreciate that you have chosen Kettler again and we look forward to being of service to you in the future!

Posted 2 years ago

“Excellent table for a great price! Well made”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Kettler! We are thrilled to hear that you find our product to be an excellent table for a great price and well made. Thank you for your feedback!

Posted 2 years ago

“It's a quality product”

Helpful Report

Posted 2 years ago

Thank you so much Mike for your 5 star rating of Kettler! It's a quality product and we're glad to have earned your repeat custom. We really appreciate it!

Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

Thank you so much, Ann, for your 5 star rating! We are thrilled that you found the Kettler to have excellent quality. It means a lot to us to hear that our customers are satisfied with not only our product, but also the overall experience. Thank you again!

Posted 2 years ago

“Excellent service helpful staff really pleased with product”

Helpful Report

Posted 2 years ago

Thank you so much, Andrew, for your 5 star rating of Kettler! We are so glad to hear that you are pleased with the product and found our service and staff helpful. We also appreciate your returning loyalty to us. Thank you again!

Posted 2 years ago

“Great company manufacturing quality goods. Easy to find replacement parts. Fast, free delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We couldn't agree more - Kettler is a great company that produces quality goods and it couldn't be easier to find replacement parts. We're so thankful to have a repeating customer like you and love that you take advantage of our fast, free delivery!

Posted 2 years ago

“Excellent quality and excellent service, prompt delivery and everything as described.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Kettler! We are so pleased to hear that you found the quality excellent, and that customer service was prompt and our product was as described. We are especially grateful for you being a returning customer and look forward to working with you again in the future.

Posted 2 years ago

“Excellent service and product but £8.00 for a pack of four plastic Footcaps is difficult to justify”

Helpful Report

Posted 2 years ago

Thank you so much for leaving a fantastic 5-star rating of Kettler, John! We are so glad to hear that you enjoyed our excellent service and product. As a returning customer, we appreciate you! We understand it can be tough to justify spending £8.00 for a pack of four plastic Footcaps, but we hope you can understand why the price is the way it is. Thank you again for your wonderful review and your continued support!

Posted 2 years ago

“Perfect fit, good quality.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star review, Linda! We are delighted to hear that our Kettler had the "Perfect fit, good quality" that you were looking for. We appreciate your loyalty as a returning customer!

Posted 2 years ago

“excellent product looking great on the decking”

Helpful Report

Posted 2 years ago

Thanks so much for the great review, Walter! We're delighted to hear that the Kettler is looking great on your decking and that you think it's an excellent product. Thank you again for your 5 star rating!

Posted 2 years ago

“Needed a repo crew meant part- Assistance was prompt and polite and item arrived shortly thereafter.”

Helpful Report

Posted 2 years ago

Thank you so much for your glowing 5 star rating of Kettler Neil! We are so glad to hear you needed a replacement crew meant part and were pleased to find that our customer service assistance was prompt and polite and that your item arrived shortly thereafter! We really appreciate your business and thank you for being a returning customer!

Posted 2 years ago

“we are delighted with the gazebo we purchased the delivery was excellent and the instructions were easy to follow it has finished off our new garden perfectly”

Helpful Report

Posted 2 years ago

Thanks so much for your 5-star rating, Nigel! We are delighted that you are happy with the gazebo and the delivery process. We are thrilled that your new garden is complete with the addition of this product. We thank you for being a returning customer and look forward to serving you again in the future!

Posted 2 years ago

“What a fantastic service. The cover of my sofa had a tear in it as a result of a thinning of the material. Without quibble Kettler sent me a replacement. I was asked by Kettler when it would suit me to receive delivery and they arranged for the courier company to deliver when it was most convenient for me (not them). Brilliant. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5 star rating of Kettler, Trevor! We're so pleased to hear that our customer service was able to help you receive a replacement with no hassle. We appreciate your kind words and are thankful that our services were able to meet your needs. Thank you for your fantastic feedback!

Posted 2 years ago

“Quick delivery and excellent service from Panther driver Mohammed”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We are so pleased to hear that you had a pleasant experience with the quick delivery from Panther and the excellent service from Mohammed. We are delighted you were satisfied with our services.

Posted 2 years ago

“Great product. Easy to use, just clips around the parasol. Sound quality is very good. Highly recommended”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler Lady - we really appreciate your feedback! We are happy to hear that you are happy with the Great product and Easy to use, just clips around the parasol, as well as the sound quality. Highly recommended indeed! We are also glad that you have been a repeated customer for Kettler products. Thank you for your support!

Posted 2 years ago

“Found the right spare, ordered it and it was delivered on time. First class service.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, Mike! We're so glad that you found the right spare and were able to get it delivered on time. It really means a lot that you continue to come back to us for top quality service. Thank you for being a loyal customer!

Posted 2 years ago

“Very happy with the quality & prompt delivery.”

Helpful Report

Posted 2 years ago

Thank you so much David for your 5 star rating of Kettler! We are so pleased that you were satisfied with your purchase, and that you were very happy with the quality and prompt delivery. We truly appreciate your loyalty and can't thank you enough for being a repeat customer!

Posted 2 years ago

“Excellent product and very efficient service”

Helpful Report

Posted 2 years ago

Thank you so much Gillian for your 5 star rating of Kettler! We really appreciate your feedback and are so pleased to hear that you had an "excellent product and very efficient service". We also thank you for being a loyal and repeating customer.

Posted 2 years ago

“Very efficient service - pleased with ordeer”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Kettler! We're thrilled to hear that you had a very efficient service experience and were pleased with your order. We really appreciate your loyalty as a returning customer.

Posted 2 years ago

Kettler is rated 4.4 based on 2,493 reviews