Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,495 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had exactly what I needed (Everdure BBQ accessories) at a very good price with fast dispatch. Will continue to use and highly recommend.”

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Posted 2 years ago

“Amazing support, they exceeded my expectations purchased a fire pit/table 12 months ago, I had an issue with it and Kettler exchanged it for a new one but also upgraded it to the latest model, I am blown away, would give them more stars if I could. I will be buying their products again! Thanks Kettler!”

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Posted 2 years ago

“I found Kettler customer service exceptional. I had prompt responses and they quickly resolved my problem without any quibble. I feel they went above and beyond to help me. Dawn was very helpful”

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Posted 2 years ago

“You can tell how good a company is by not only their product, which in this case is excellent, but also by their customer service. We had an issue with part of the garden furniture and it was dealt with fast & efficiently. The item was swapped over quickly and we couldn’t be happier.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Great product. Looks lovely and provides some shelter from wind”

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Posted 2 years ago

“Good fast service”

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Posted 2 years ago

“excellent”

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Posted 2 years ago

“I ordered some wood protector on line. It arrived very quickly on the day that was originally given.”

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Posted 2 years ago

“Rapid response to a question of chair repair, and expeditious provision of material to effect it.”

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Posted 2 years ago

“Abby was very helpful resolving the issue of my delivery gone missing at the end of TNT, just received the rearranged delivery now , and all in good order. Thanks!”

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Posted 2 years ago

“Brilliant service ! Quick delivery delivery men were fantastic really helpful”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“All good thanks, very quick delivery”

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Posted 2 years ago

“Fast shipping, great deal on quality item”

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Posted 2 years ago

“The cover is fine however there is no drawstring included to secure the cover on the table.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“We are very happy with the purchase. The parasol is very good quality. It looks super with our Kettler table and chairs. The weather is not that great but we manage to use its tilting function a couple of times while having lunch in the garden.”

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Posted 2 years ago

“Just bought Palma reclining chairs and a parasol really enhance my patio”

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Posted 2 years ago

Dear Carol, Thank you so much for taking the time to rate Kettler with 5 stars! We truly appreciate your support and are thrilled to hear that you are happy with your recent purchase. "Just bought Palma reclining chairs and a parasol really enhance my patio." We hope that the Palma reclining chairs and parasol add a touch of relaxation and comfort to your patio. The Gentleman in your photo looks very relaxed! If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. Thank you once again for choosing Kettler.

Posted 2 years ago

Kettler is rated 4.4 based on 2,495 reviews