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Khyam Reviews

4.6 Rating 1,924 Reviews
92 %
of reviewers recommend Khyam
Read Khyam Reviews
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Email:

help@khyam.co.uk

Location:

Unit 10 Westleigh Business Park, ,
Leicester
LE8 4EZ

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Khyam 5 star review on 28th September 2021
Gary Braithwaite
Khyam 5 star review on 19th September 2021
Steph Wood
Khyam 5 star review on 3rd September 2021
Paul Palmer
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
18
Anonymous
Anonymous  // 01/01/2019
Service was super-fast I have had a toothbrush take longer to arrive never mind a full-size tent, haven't had time to use it yet but I'm sure if there are any problems they will be dealt with quick time
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Posted 6 years ago
First class Service, great communications from them all the way from ordering, paying and delivery to me. extremely well packed also.
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Posted 6 years ago
Brilliant service fast delivery, product excellent already recommended them to family and friends
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Posted 6 years ago
Quick and efficient
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Posted 6 years ago
Next day delivery didn't happen. I ordered a tent on Sunday to use the following Saturday. I had notifications on Tuesday Wednesday and Thursday of the following week advising it would be delivered on each of those days but still no joy. I had to buy another tent for that weekend instead so had to cancel my order and was advised the item would be returned and I would be refunded but the item was attempted to be delivered the following Wednesday which irked me even more as this was 10 days after the order and too late for me to use.
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Posted 6 years ago
Very good service,speedy service, Excellent
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Posted 6 years ago
Good and accurate service
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Posted 6 years ago
10 out of 10 1st class service..keep it up guysðŸ‘
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Posted 6 years ago
Super service, arrived in time hassle free.
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Posted 6 years ago
Delivered on time extremely well packaged
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Posted 6 years ago
very good
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Posted 6 years ago
We ordered a front panel and side panels but when it came it was two sets of side panels and NO front panel. The box and the packing note both said there was a front panel but the items must have been wrongly picked. It was Saturday before I was able to open the delivery and so we left an answerphone message. Haven't yet heard back.
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Posted 6 years ago
The delivery itself was fine. Main problem was lack of instructions to erect the tent. We did eventually find them on-line, but it would have been much better to have included them within the boxes. This would cost little and infinately improve the experience. Also the on-line instructions included poor photos and these need improving, especially in relation to the mechanisms for adjusting the guys and pegging out the outside of the tent. Also it took even more time to find instructions about how to use the clip-in ground sheet - they were elsewhere and again the photos were poor. Also the instructions need to be clear that the bedroom annex poles need to be forced/flexed to fit. After looking at numerous videos and photos we concluded that this was the way it had to be done - but we did not want to force parts of a new tent and thereby damage it. We did phone through to get advice and were promised a call back. That didn't happen. On the second time of trying to phone the call simply rang out. So please improve your phone support.
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Posted 6 years ago
The service was good, but I am disappointed with the Biker tent. I have used a Khyam tent for well over twenty years and it was perfect. It never leaked at all, never needed re proofing and took less than one minute to erect. So when I saw the biker tent I thought thats the one for me. It takes as long to put up as a conventional tent one of the loops for the roll up door is not attached both ends,the pole for the storage area has a week spot in it, but the biggest thing is the ground sheet is made from the same cloth as the tent. So you need to purchase a separate ground sheet, so the tent alone is not fit for use on its own. The guy ropes are so slipery they just slacken as you let go of them . I am really disappointed.
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Posted 6 years ago
We have been sent the wrong item and left messages and emails no response from the seller poor service
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Posted 6 years ago
I left a message on the answerphone, and someone rang me back and dealt with my query very efficiently. They were very helpful, and my product arrived promptly via courier.
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Posted 6 years ago
Instant communications with their admin and 36 hours from placing my order to receipt. Excellent service.
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Posted 6 years ago
Waited 10 months for this carpet. When finally able to order and pay for it. We were told next day delivery was the only option at £6.99. My partner booked the following day off work to wait in for the parcel. Which did not turn up the next day as stated. She lost a fulls day pay for no other reason than it being your fault. We are disgusted with your service !!
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Posted 6 years ago
Good thing I didn't need it urgently. Delivery promised 5 days ago! Otherwise fine.
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Posted 6 years ago
First class would certainly tell others to use your service.
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Posted 6 years ago
Khyam is rated 4.6 based on 1,924 reviews