KILLSTAR Reviews

2.5 Rating 153 Reviews
35 %
of reviewers recommend KILLSTAR
2.5
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
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KILLSTAR 1 star review on 2nd April 2024
Edith
KILLSTAR 1 star review on 2nd April 2024
Edith
KILLSTAR 1 star review on 21st March 2024
NEKOMAN Mr Horror Business
KILLSTAR 1 star review on 21st March 2024
NEKOMAN Mr Horror Business
KILLSTAR 1 star review on 21st March 2024
NEKOMAN Mr Horror Business
KILLSTAR 1 star review on 21st March 2024
NEKOMAN Mr Horror Business
KILLSTAR 1 star review on 21st March 2024
NEKOMAN Mr Horror Business
22
Anonymous
Anonymous  // 01/01/2019
Good quality, got everything in a timely fashion. Only complaint is their sizes are wonky. Especially with the shoes. I bought two sizes up and they were still a little bit snug, but other than that, everything is really great quality. I bought two shirts, a pair of pants, and a pair of boots. Pretty much what I've learned from these sites is that you have to size up on literally everything. At least by two sizes.
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Posted 1 year ago
Schnell, qualitativ hochwertig, preiswert, danke!
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Posted 1 year ago
Ich habe das Produkt erhalten, alles funktioniert einwandfrei.
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Posted 1 year ago
In my own experience, Killstar is a great brand! I love the originality in their clothing items, although shipping can be a hassle sometimes. Items are a little too expensive, but overall it's great.
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Posted 3 years ago
I'm suprised that there's so many bad reviews to be honest.. Killstar is pretty awesome. I've been buying from here for years now. Sometimes they miss a item or give you the wrong one but mistakes happen....Really good quality clothing. I've only ever bought one shirt that got a rip in it. Everything else i have and i have a lot! Is still all in great shape.
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Posted 3 years ago
Clothes are very stylish, great options for people with alternative fashion tastes. Can be a big expensive due to this, and some of the more fragile items will rip easily (e.g. mesh, lace, even leggings sometimes) but that's the price you have to pay for nice clothes.
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Posted 4 years ago
Good delivery - products came quickly and are of the standard advertised on website - glad i bought them at reduced prices tho as full price is very expensive!
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Posted 5 years ago
This was my first time ordering from KILLSTAR and I was a little nervous about it due to the couple of bad reviews and because it's a lot of money to lose. I ordered two items from the clearance section, a velvet pentagram patterned skater skirt and a sigil patterned skater dress in a t shirt material. My items came in the time they approximated, packaged with care which I was surprised at as many companies treat the customers that buy from sales as sub par but everything was clearly packaged with effort. For reference I'm a UK size 4, 5"3 and I bought an extra small. The velvet skirt was a beautiful material and the pattern was just as pretty as in the picture, definitely a unique design, however the skirts are quite short so if you prefer a longer length I wouldn't suggest you buy a skirt but I find mid thigh to be fine. Not sure if the light would be great for taller people though. I would also keep in mind that this material doesn't stretch so to pay attention to size charts when buying velvet. Anyway was extremely well made and a very versatile addition to my wardrobe. The skater dress with the sigil print is also very flattering and made of soft material, definitely has stretch. Again is on the shorter side but is a lovely length on me. Only problem I had with it is the print came a little stuck together and I was very nervous while pulling it apart in case I damaged it but the print came away fine and is also very elegant so I couldn't be more pleased with the quality. For comparison it reminds me of the quality you'd expect from marks and Spencer's. For the price however you are clearly paying a little more due to the alternative designs but there are plenty of websites and stores that charge you just as much for alternative clothing with horrible quality so it seems KILLSTAR really cares about its reputation and customers. The little details like tiny quotes on the tags are also a great touch. I know the prices are expensive but if you see a design you really like and will wear it it's worth the money. The clearance is especially good to check out and they have made navigating it easy with its own section. I see clothing as cost per wear. Better to spend 30 pound on a dress you wear 300 times before it breaks than buying a ten pound dress, wearing it twice and the zip breaking. So it's either one pence per wear or fifteen pounds, KILLSTAR has a 300 wear quality to its items as long as you look after them. I will definitely be ordering again.
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Posted 5 years ago
Swift postage, excellent quality. But could have a better customer service team, returns are a nightmare to deal with.
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Posted 6 years ago
KILLSTAR is rated 2.5 based on 153 reviews