“Nice candle although smaller than I expected.Packaged very well.The personalised message printed on the candle could be bigger. Nice thoughtful gift for a loved one.”
“Purchased candle for our Anniversary, didn’t open it before the day only to find it had been smashed in transit!
Luckily , I emailed by return, kindred fires were apologetic and sent a new candle which thankfully arrived quickly and intact.
It looks and smells great too.”
“Excellent products love the candles but packaging does have the delivery postage stuck to it and the box dented. On contacting Kindred Fire they said the lovely external box with the postage sticker on it, is not intended for presentation purposes . Maybe placing the whole box in a postage bag would allow customers to use this box with the shredded paper inside as part of the gift .”
“Stunning, gorgeous personalised candle. Perfect as a keepsake with a beautiful pink grapefruit scent.
Just rememeber to check your spam if expecting a reply to a question, as my messages kept going in there, despite receiving an order confirmation and an email response initially.”
“Great product - have ordered numerous times from this business, items never disappoint. Delivery issue as item was missed off production list but got a very quick response and item posted out that day on next day delivery so excellent service in turning around the problem”
“Absolutely beautiful.
The only thing was the box was crushed and dirty.
It was also late and I was unable to track it.
I guess that's on the post and handling side of things.
Maybe wrap the boxes or place the box in a box to prevent it getting squashed and dirty, I think people would be happy to pay the extra for their mail to be safe.
Other then that the gift box its self is cute the candle is awesome and smells beautiful I also love the matches!
Over all love it!
Thanks so much:)”
“The candle itself was lovely, it was a gift for my sister living in Ireland. However, between postage and custom charges, it worked up costing more than the actual price of the candle. I was not impressed.”
“Beautiful candles with a lovely, subtle fragrance. However, the inscription on the cloudy white glass is also white and thus somewhat difficult to read”
“Second time I have used Kindred Fires and I am very impressed with the speed and delivery of service. Both times the order has arrived within 2 days. The product is good, my only minor thought is that the personalised engraving on the reverse of jar could be slightly bigger.”
