Kitchen Fittings Direct Reviews

Name: Kitchen Fittings Direct
Rating: 4.79

4.8 Rating 2,619 Reviews

95 %

of reviewers recommend Kitchen Fittings Direct

Company Reviews

Questions

Metrics

4.8

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0035318645210

Email:

sales@kitchenfittingsdirect.com

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Kitchen Fittings Direct 2 star review on 6th February 2025

Anonymous

Kitchen Fittings Direct 1 star review on 27th September 2022

Ash

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered arrived the next day. Very happy with their service”

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Posted 6 years ago

“Excellent quality and an affordable price.”

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Posted 6 years ago

“Very fast delivery and item was exactly as described .”

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Posted 6 years ago

“Possibly one of the worst customer experiences I have ever had. The item sent was poorly packaged and unusable. I can forgive mistakes so I called up and ordered another. It did not arrive on the scheduled time. This was right before Christmas and was starting to affect the timings of things. Post gets delayed, again I can forgive this. What I find appealing is what happened next. I rung up to find out what had happened to my package on the morning of the 20th of December it being several days after the delivery date and was told they would call me back in 5 minutes. After an hour no one had called so I called again. I was again told I would be called back in 5 minutes. No one called. I called again just after noon and was greeted with an answer phone message stating the firm was now on holiday and I would get no response until the 2nd of January. It was very clear that no one had any intention of calling me back on either occasion as they were engaged in office frivolities. Why pick up the phone at all. Set the message saying you are closed on the the evening of the 19th. Don't treat people like that. Terrible.”

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Posted 6 years ago

“I can not fault your service or the quality of the product. I will definitely be using kitchen fittings direct again.”

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Posted 6 years ago

“Fast delivery, good product,pleased with my purchase”

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Posted 6 years ago

“Received my order on time and packaged well . Great items for my new kitchen and have already put these baskets in and work brilliantly.”

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Posted 6 years ago

“Product exactly what I required. An issue with delivery but Richard sorted this. Will definitely purchase from you again.”

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Posted 6 years ago

“Brilliant fast service. Excellent quality product. Will definitely use again.”

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Posted 6 years ago

“Easy to use website nd very fast delivery”

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Posted 6 years ago

“Great service came within a week and a lot cheaper than bq fits really well”

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Posted 6 years ago

“Good price, quick delivery, very happy with this company.”

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Posted 6 years ago

“Just ordered some pull out wire shelves very happy wit the product and the price and how gift they were delivered Thank u guys👍”

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Posted 6 years ago

“Great products, great prices, quick delivery. What's not to like?”

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Posted 6 years ago

“Most happy with Kitchen Fittings Direct quick and efficient service.. I purchased three steel kitchen drawers which are of the highest quality. Recommend KFD ..”

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Posted 6 years ago

“Ordered a new kitchen complete with appliances. The oven came without the bottom brackets and the kitchen suppliers said I'd have to wait 3 weeks. Went on your site and ordered some which came within two days. According to the builder they were better than the ones that were supposed to come with the oven. Thanks a million, really saved the day. Highly recommended.”

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Posted 6 years ago

“Excellent product & excellent service”

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Posted 6 years ago

“fast delivery ,good price and easy to fit”

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Posted 6 years ago

“good efficient service - product was what I wanted but had to get longer screws which was not an issue.”

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Posted 6 years ago

“450mm soft close pull out basket was delivered quickly and well packaged, the order payment was easy with paypal and the quality was very good. Would recommend KFD for fixing or upgrading a kitchen.”

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Posted 6 years ago

Kitchen Fittings Direct is rated 4.8 based on 2,619 reviews