Knopkatransfer.com Reviews

4.89 Rating 197 Reviews
98 %
of reviewers recommend Knopkatransfer.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Knopkatransfer.com Reviews

About Knopkatransfer.com:

KnopkaTransfer offers high quality transfer service from airport to hotel, cruise port, sea or ski resort or per-hour car rental with a professional drivers in Europe.

Visit Website

Phone:

+44 2035142518

Email:

info@knopkatransfer.com

Location:

Nolksdf Str. 34/A

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Anonymous
Anonymous  // 01/01/2019
PROBABLY A SCAM. Noone at Milan for booked pickup, all listed telephone numbers on website and confirmation emails are "not connected". DO NOT TRUST.
Stay within their list of serviced areas!
We had good experiences in the past so asked KnopkaTranser.com if service was available in Budapest and Prague. Received full confirmations over a month prior to date of both services. I reconfirmed week before. I was assured private transports were in place. Our transport from Budapest to Vienna was late and no one answered the phone when we tried to confirm that someone was actually coming, just running a bit late. While pleasant, our driver had not showered and was disheveled, vehicle below expectations but we made it to Vienna and were grateful.
Our second scheduled private transport was canceled the night before our scheduled pick up because we were told the driver and company were trying to reach us to confirm and could not reach us. We thought we were already confirmed and all was in place weeks prior. This policy was not in place the prior 3 times we used this company, how were we to know we had to confirm the night before?. We were enjoying our vacation and did not have cell service in many areas, and our phones were off during a symphony concert when they said they tried to reach us. Neither my husband or I showed any missed calls on our mobile phones. We received an email cancellation late at night when we turned our phones on. KnopkaTransfer was not available by then. They offered a lame WhatsApp communication, but I did not have the app on my phone. Very unprofessional. Tried to email several times. Caused us a sleepless night. We made other arrangements first thing in the morning through our hotel. Paid much more for last minute reservation. After we did so they email that they had a driver coming. No apology for the unnecessary stress they inserted into our vacation. We cancelled. Sadly will not be using this company again.
La mia esperienza è stata negativa. Avevo un appuntamento prenotato due settimane prima, alle 10:00 dal porto di Ijmuiden di Amsterdam all'hotel del centro città per un costo di 50 euro. Verso le 09:15 ho chiamato per scrupolo il call center per avvertire che ero in anticipo e invece ho scoperto che l'auto era prevista dal porto principale di Amsterdam mentre io avevo precisato all'atto della prenotazione che volevo l'auto al porto di Ijmuiden. Per farla arrivare dove ero io mi è stato chiesto una extra di 25 euro, ma al di là del costo aggiuntivo, avendo capito che l'auto non sarebbe mai arrivata a prelevarmi all'orario prefissato, ho annullato la prenotazione perché avevo un impegno importante ad Amsterdam e verso le 10 ho preso un taxi disponibile sul posto sobbarcandomi una spesa doppia pur di arrivare in tempo al mio impegno al centro di Amsterdam. Inoltre alle 18.00 dello stesso giorno avevo un'altra prenotazione per andare in aeroporto a prendere il mio volo di rientro a casa, ma l'autista è arrivato alle solo 18:30 sempre perché verso le 18:15 ho telefonato per sollecitare altrimenti non so. L'autista mi ha confermato che era stato attivato solo verso le 18:20 cioè dopo la mia chiamata al Call center. Sono certo che se non avessi chiamato sia la mattina, sia la sera non sarebbe arrivato nessuno se non con forte ritardo. In conclusione ho capito parlando con il conducente che non si tratta di una compagnia di transfer o taxi ma di procacciatori che si affidano a varie compagnie partner che offrono collaborazione solo quando sono disponibili ma non possono garantire puntualità. Knopkatranfer non è affidale. Non la consiglio.
Knopkatransfer.com is rated 4.89 based on 197 reviews