Hi Debbie!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“This order was sent out to me two different times and each time, the package arrived over a week late, with warm, spoiled protein shakes. I was extremely disappointed. Delivery could not be fixed and I will never order from the company again.”
Hi Tamara!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“The website was easy to navigate. The customer service team kept me updated on the status of my order. And the product was/is excellent — my favorite flavors are chocolate banana, cinnamon horchata, and vanilla bean. Mmm.”
“The Koia flavors I have tried are all delicious. Recently, Fedex delayed delivery of 24 drinks and they arrived spoiled. Customer service quickly solved the problem and the order was replaced in days. Great customer support if it is needed,”
“The process was fine Packed and shipped well and timely Just didn’t have real Horchata flavor in my opinion I was willing to pay that price for Horchata flavor but not just cinnamon I can make that myself”
“These are hands down the best tasting protein shakes I’ve tried…..and I’ve tried a lot. The fact that they are plant based protein is just a bonus. I do have my favorites though and they are the coffee based ones. Perfect in the morning!!!”
