“I recently ordered a gift box from Koko Black for my wife’s birthday. It never arrived so I called and they apologised as they had missed the order. They said they would send an extra box to us to make up for the missed birthday but only the original order arrived about ten days after my wife’s birthday was past. Nice chocs but the express delivery I paid for didn’t help. No extra chocs either”
“Extremely well packaged and delicious chocolates.
Address was a post box and delivery was on Saturday, but organised a pickup location with delivery driver so all good.”
“While the chocolate was good, I found that it was certainly not worth the price. I wouldn't call this the best chocolate I've had, but it wasn't bad, the size and amount you get of them, and the quality together just doesn't make sense for the price. I would buy parts of the collection again, but maybe for 8 or so a pack. It's just not worth more, in my opinion, and I didn't even find that they entirely represented the food items they were inspired by as I would have hoped. I've had plenty of other Koko black chocolate items around the holidays and found them to be worth the price, but felt that this collection missed the mark”
“I'm sure the chocs are lovely, but ultimately they arrived over two weeks after the person's birthday!
It would be good if the webstore let you know if something was out of stock before buying, or if Kokoblack let me know its out of stock after buying. But I kinda had to chase it all up myself to find out what was going on :P Also it'd be good if orders for WA were dispatched from the Perth store. I feel it must've been sent from eastern states to explain the delay on an express post order?
Going forward I'd still purchase Kokoblack for deliveries local to Melbs, and I'll still pop in for yummy hot chocs in Carlton, cos the choc is really yummy. But no more orders for folx interstate.
Soz ^_^”
“Chocolates were amazing definitely got me through ISO 🤣
Only wish you sold the individual chocolates separately eg love the raspberry dark chocolate!!! Would have definitely bought more 🤷♀️”
“I was happy with the chocolate but disappointed with how long it took for the delivery, it took 6 days for metro when your website said 1-2 days without specifing how long it will take to despatch”
