“Hi Koko Black,
I sent these chocolates as a gift. They arrived very swiftly and were enjoyed very much but I need to let you know that when my friends opened the box there was one chocolate missing. I know it isn’t a huge deal in the scheme of things but including delivery the gift did cost me close to $80 so I would have hoped that all the chocolates would be in the box.
I just wanted to let you know.
Thanks,
Matt”
“Koko Black once again produced a treat that was appreciated by the recipients. We have been a Koko Black customer for years and will be placing further orders in the future.”
“Ordered $90 of fancy chocolates for Christmas online for delivery, thinking I was sensible beating the Christmas parcel rush. Wrong! The expiry date was within a few weeks of receiving them long before Christmas. The team at Koko Black were responsive in telling me that buried in the fine print somewhere on a different webpage it says that products may expire within two weeks of receiving them, unless explicitly flagged as festive items. Disappointing to spend $90 on two boxes of chocolates to then have to re-purpose them. More fool me for buying fancy chocolates on a whim in the first place! Nice but not really worth $90.”
“Your packaging and quality is unique. I’m a great supporter of Aussie made and tried your company for the first time at Easter. Brisbane is not a great place to store chocolates so I’m always careful when I purchase. Your reward for spending is also generous and an additional reason why I gave you a go.”
“Website was easy to navigate, selection of dark chocolate was very good. The packaging was lovely and made it feel very special. Only slight negative is that it is expensive so not really an everyday product but great quality and perfect for gifts.”
“Love love love Koko black chocolates, just wish you didn’t get the same chocolates every order. Box sets need to be different and not the same in all sizes. Would love to pick my own”
“The chocolate selection were a huge hit! Especially the customizable blocks. Not too sure about needing to repeat the crunchiness of the macadamia wattle seeds!”
