KORA Organics USA Reviews

Name: KORA Organics USA
Rating: 4.52

4.5 Rating 1,559 Reviews

87 %

of reviewers recommend KORA Organics USA

4.5

Based on 1,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

KORA Organics USA 5 star review on 19th April 2024

Katarzyna Rezanko - Prajs

KORA Organics USA 5 star review on 5th June 2023

Patricia Bradley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent me expired products, told me it’s okay that they did when I contacted CS. I told all my friends and coworkers to not purchase this product line, Not worth the price. I will not be buying again.”

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Posted 3 years ago

“I received a bunch of expired products, says it’s normal and cannot return the parcel and get refunds”

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Posted 3 years ago

“Left a film on my eyes and barley comes out”

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Posted 3 years ago

“Was super disappointed - had to remove the quartz roller entirely bc the product didn’t come out and I was tugging at my skin”

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Posted 3 years ago

“This is given to my good friend as a Christmas present. Found that the validity period is really bad. I tried to contact KORA via phone message and email, but there was no response in more than ten days. The after-sales service is very bad. This is the last purchase. I believe there is a better brand to replace it.”

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Posted 3 years ago

“I wanted to return. but the customer service doesn't seems to reply.75% expired products .”

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Posted 3 years ago

“Bad customer services! Never get a reply on emails!”

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Posted 3 years ago

“Useless product”

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Posted 3 years ago

“I wanted to love it, but all of the oil smelled old and turning rancid. It wasn’t a clearance item.”

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Posted 3 years ago

“Never received items!”

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Posted 3 years ago

“This does do not work for puffy eyes. Which is why I purchased it.”

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Posted 3 years ago

“I bought two different cleansers one for morning and one for evening and rose toner and the AHA serum and the night mask and the eye oil but non of these work out of me. I didn’t have any problems in my face but after I started to use these products I got big acne all over my face including discoloration. Then I used one product at a time to see what product makes me problems. Sadly they all gave me the same result. I never allergic to anything before or I never had problems like this to any product because I haven’t use any cheap products or many products on my face. I always go with the organic stuff and better products. So far I have used only few brands including this. The only reason I bought KORA products because it says organic but they didn’t work out for me.Sad but that’s the truth. They didn’t work for me as I was expected. Even my husband used them he got discoloration too. Also I received Noni glow oil as a gift for my purchase that oil also the same. I’m so disappointed why they didn’t work out for me because I was expecting better result. I also purchased turmeric mask which I still use and doesn’t give me problems and face sculpture that’s the only things I’m using now from KORA Organics.”

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Posted 3 years ago

“I have been very patient and emailing you a couple times already about my order which was purchased a month ago. And yet, I have not received any response from your company. This is stressing me out as I live in Canada. I kept checking my account to see if there has been an update, but no. There has not been any since last month. I can't even track it as it is the same thing. Can you please let me know what is going on? This is really terrible. If you can't let me know what's going on and won't have my order yet, I need a full refund! Can someone from your customer service team respond to me? This is so frustrating. No reassurance whatsoever at all. Nothing.”

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Posted 3 years ago

“I really love this product but I believe my item was old, the bronzing oil was clampy, so I am very unhappy since I ordered 3 of them”

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Posted 3 years ago

“I never received my purchase. I am still waiting for a refund. It has been almost two months since my purchase. Very disappointing!”

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Posted 3 years ago

“Unhappy experience with this product. Customer service is unresponsive to customer concerns.”

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Posted 3 years ago

“Unfortunately, this order was a terrible experience. I never received the product and then was told numerous times a replacement was ordered but it never shipped. I then never received a refund from you, so eventually had to file a claim through my credit card company. Won't be ordering again I'm sorry to say and I really enjoyed the products I had purchased in the past.”

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Posted 3 years ago

“Smelled off, as it had gone off. I’ve used the product before and there was something wrong with it.”

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Posted 3 years ago

KORA Organics USA is rated 4.5 based on 1,559 reviews