KPA Shoe Repairs & Services Reviews

4.8 Rating 182 Reviews
95 %
of reviewers recommend KPA Shoe Repairs & Services
4.8
Based on 182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read KPA Shoe Repairs & Services Reviews
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Phone:

01923 828 605

Email:

kpashoerepairs@gmail.com

Location:

10 Station ApproachNorthwoodMiddlesex
HA6 2XN

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Anonymous
Anonymous  // 01/01/2019
Fixed a zip on a clothing project my daughter was working on. Really good repair and quick service. Highly recommend.
Helpful Report
Posted 4 months ago
I have a Radley bag which needed new straps. (I had contacted Radley who do not do repairs although they suggested somebody who did do repairs for them.) The existing ones due to old age had disintegrated. I loved my bag and found it very useful. KPA Shoe Repairs have made an excellent job of replacing the straps with leather and I am very pleased with it. I have used it already. Should the need arise, I will certainly use them again in the future. Thank you.
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Posted 5 months ago
KPA have replaced a broken runner in my wallet’s zip. First class service and a very nice experience dealing with Pardi. Pardi was very communicative via email and lovely to deal with in person. The repair was quick and at a very reasonable price. I’m very happy and will come back with any future repairs.
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Posted 5 months ago
I have been using KPA Shoe Repairs & Services for 30 Years approx. What I can say for sure, is that the service provided has been excellent on each and every occasion. The 'skills and knowledge' applied, craftsmanship demonstrated & Customer Service provided is exemplary. I would highly recommend KPA for any of the services they provide - always done with a friendly Customer Welcome. Well done KPA - and thank you.
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Posted 7 months ago
Finding out about KPA Services was a salvation after much searching. They repaired the zip on my antler suitcase brilliantly, speedily (2 days), and very reasonably. I am delighted with the whole experience. Thank you!
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Posted 8 months ago
Needed the wheels on my leather suit carrier and a couple zips to be repaired. Couldn't find anywhere to get it fixed. Even the bags' manufacturer doesn't do repairs anymore! But the bag has been all around the world with me for many years and I didn't want to part with it. I spoke to Ajit, described the problems and was invited to drop the bag off. In days I was quoted a very reasonable price for the repairs and a couple days after that I picked the bag up, good as new. The fast turnaround was quite surprising, considering how busy the shop is. I am so thoroughly impressed by their "old school" notion of pride in the work they do, the ingenuity of repairing my carrier despite some parts being unavailable and the marvelously pleasant yet professional service I was afforded. Most of all, I was gratified by Ajit's belief that in this throwaway society which we now live, it's still worth repairing the things that we value; they're unbelievably good at it there and 5 stars just aren't enough. I recommend KPA very highly and will be returning to get some shoes done!
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Posted 8 months ago
I went to repair two Suitcases. They were perfectly repaired and he even advised not to overload my suitcase when travelling. Quick and ready as informed. Thanks
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Posted 1 year ago
It is extremely difficult to find skilled specialist repair services that are prepared to replace the main zip in a leather wheelie case. The first replacement was by the brand which was expensive and poor. It did not last long. The next was my first contact with KPA, and was a job well done with appreciation (even love) for the quality carry-on suitcase. So when the rivet from one of the handles popped out, the 160 mile round trip to get it reliably fixed was justified. Another quality repair has been completed and at a fair price. I cannot overstate my recommendation for this company.
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Posted 1 year ago
Thank you so much for replacing a suitcase wheel, at a very reasonable price, especially as the wheel was not a standard size and the case came from Germany. I was kept informed and the service was friendly and efficient. Certainly would recommend and would re-use despite not living locally. Thank you.
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Posted 1 year ago
First class pleasant service. The repair was well done and this particular services is difficult to find in Central London. Be aware that they are closed on Wednesday afternoon.
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Posted 1 year ago
The handle on my expensive Swiss suitcase was broken by baggage handlers in Greece.KPA have done a brilliant job in reattaching the handle to the case so you hardly notice it was ever broken in the first place.All done with courtesy,speed and at a very reasonable price.Would thoroughly recommend to anyone facing a similar problem.Thank you KPA!
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Posted 1 year ago
Simply the Best!!! I have had a broken handle on my carry on case since December 2020. I felt I could repair it myself so contacted the manufacturer and they could not help because they could not get the parts for my model. I contacted many repair companies and none could help. KPA was the only company who asked me to bring in the case so they could take look at it and then they would tell me if they could fix it or not. I took it in and was asked to leave it and I would receive a call in few days I wasn’t confident but was hopeful. Well three days later I receive a call telling that my case was repaired and ready for collection. The gentleman who repair it is performed the perfect job and I am soooooooo happy with my case which will last many years to come. Well Dine KPA, you are the BEST!!!!
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Posted 1 year ago
Excellent service and repair at KPA. . Thrilled with the repair to my suitcase which was carried out promptly and professionally . From the moment you walk into the shop, you are greeted warmly . I have Finally found a service I can trust, and would highly recommend to anyone. Will definitely use again . It was a gem of a find , despite the long drive.
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Posted 1 year ago
We used KPA to repair the wheels of 2 Wenger cabin Luggage. This is a unique services so we were happy to find KPA. They carried out a wonderful job and prolonged the life of these bags which would have ended up in landfill. As we live in Suffolk, Ajit and Pardi were also so helpful with shipping these cases to and from their shop. I highly recommend KPA!
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Posted 1 year ago
Strong and discreet repair to the (fabric) handle of my soft sided American Tourister spinner. Very happy, friendly service too.
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Posted 1 year ago
Excellent cooperation and excellent work by Pardi to replace the completely broken handle on my suitcase with a new one that is stronger than the original. Worth a lengthy journey to find this good service.
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Posted 1 year ago
I had a ski bag repair after it was damaged by the airline on which I travelled. Very nice work and in particular the areas by the handle were carefully reinforced. Thanks!
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Posted 1 year ago
The owner is the only person competent enough and willing to change the wheel on ANY suitcase. I bought a Paul Costelloe suitcase last year but even their luggage department declined to fix this particular suitcase or advise on what I could do to get a replacement spinner wheel. I travelled from East Kent today specifically, after exhausting all other options. The owner agreed to fix it within the day if I got there early. I arrived later than anticipated but it was fixed within 2 hours. Now that I trust him I would be willing to use a courier service next time. He replaces the wheel rather than the original spinner bit, if like me, only the rubber has ripped off the wheel. I will be recommending him. He takes the time to be friendly even though he is very busy.
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Posted 1 year ago
Thanks to Ajit for the great repair of a beloved old rucksack. Good as new!
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Posted 1 year ago
What a find!! A true craftsman, an amazing repair (as good a new) to MK bag, great value for money and the friendliest, nicest and most professional people you could meet.
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Posted 2 years ago
KPA Shoe Repairs & Services is rated 4.8 based on 182 reviews