“I haven’t received my
Order yet( which had been paid for) which should have been here by now ( a while ago ) but they did not put in my mailing address correctly. Still waiting. I’d love to have them so
I could write a review.”
“My order hasn't arrived. It was scheduled to be here on May 4. It is now May 12, and the occasion I bought it for has passed. More than disappointing.
Now it is May 14. Terrible service.”
“I wouldn’t know. I have not received my order. It’s 3 days late as of the time of this review. Also I would like a refund of $13.00 for the extra shipping charges so I would receive the gift before Mothers Day!!!”
“Very poor customer service! After six emails, no one has responded to any of them!! All I want is to exchange a ring because the size they sent me what’s not the correct one.”
“Will not order again. I placed an order that said i was delivered 9 days ago. It was not delivered. I contacted customer support who said to wait 3 days. It had already been 6 days, it clearly wasn’t coming. They stopped responding. No offer to make it right, no refund, will have to dispute with my bank now. Very disappointed”
“No happy with return policy. I want to exchange for size but first I have to return be charged $6 then start over ordering.
No thanks, will never purchase again.”
“I want to make an exchange, there is no option for an exchange, I’m expected to spend six dollars to send the bracelet back and all I wanna do is exchange it because the one they sent is too big and that’s not my fault…
765.730.2780 Julia Martin”
“I was so excited for this purchase and somehow never received my order. When I contacted kylar and reported my issues, I was ghosted. Very unprofessional, I would not recommend purchasing from here.”
“I have yet to receive this order after placing it several weeks ago. I have been asked to review an order still pending shipment. The phone number isn’t “available” for follow up. Inexcusable!”
