“I can't review the bracelets because I never received them even though emails indicate that I did receive the package. I tried to contact Kylar Mack but was not successful. I phoned and left a vm but have not received a call. I have not received an email. I am now thinking that Kylar Mack does not exist. Just another Facebook scam. Now I will have to try to work with MasterCard to get a refund.”
“I ordered few items but never received.
and I trying to get to know what’s going on so I emailed to customer support But Never responded I sent email 3times.
I want to cancel and refund my money back.
But No response at all.
Don’t order this company! It is scammed”
“I ordered; 3mm White Pearl Bracelet, 3mm Gold Ball Bracelet, 4mm Gold Ball Bracelet, 3mm Gold Ball Anklet. The bracelets didn't lay flat against the wrist, but in a wavy way, as though the elastic was bent from the spool it was wrapped around. The anklet left a gray/green mark on my skin after only a couple hours of wear. I emailed the company to ask about the "No Return Policy" on the anklet, they thanked me for my inquiry and offered to contact me in 3-4 days, they did not. I am disappointed with my purchase from Kylar Mack, I think they charged way too much for the poor quality they delivered.”
“I was very disappointed in my latest purchase from Kylar. I had ordered the exact same silver bracelet last March and was very happy. This December order was exactly the same bracelet but when I received the order it was a cheapend version. Somehow in the months in between Kylar produced a less than normal bracelet. It was a Christmas gift so I did not return it but I will not be ordering this product again. It was definitely less than anticipated!”
“Bracelets are very small and feel very cheap. The gold color is not 18k as they don’t match other bracelets I have from designers like David Yurman and Lagos.”
“Order was placed on December 11. Estimated delivery of December 16. Still has not arrived as of December 22. It’s a Christmas gift, of course, and I’m extremely disappointed. I got a request to review an item I haven’t even received yet. Surely you don’t expect anything more than a 1 star review. Buyer beware.”
“I’m actually very upset. I placed my order early enough for a Christmas party. It was supposed to arrive on Monday here we are Thursday and it still has not arrived and my party is tomorrow.!!!”
“I received an email saying I was to receive my bracelet order on December 6, and have not received them yet.
Can you please help me with this issue?
Thank you,
Debra”
