“Do not every buy a product from this company.
I ordered my jewelry on June 17. It is now July 24. I still do not have my jewelry. Instead of sending the jewelry to my home it was dropped at my post office. My post office does not home deliver mail so it was returned to Kylar on June 21. In spite of sending many email to Kylar. I have not received my product--that I paid for 6 weeks ago. I hav3 not received a refund. HELP!”
“I was really upset as I purchased the stackackle bracelets for a girlfriend for her upcoming birthday. I had to purchase early as I was getting ready to have surgery. Unfortunately they were too small and because it had been 30 days they would not do an exchange. I will not be ordering any other items from this company.”
“I never received my order. USPS says it was delivered to who I have no idea so essentially I paid for someone else to enjoy these bracelets. With not much help from the company.”
“I could not have been more disappointed with the bracelets and have sent them back. They came tangled together and did not lie flat along my wrist. There was also enough difference in wrist width to seem carelessly made. They looked a lot cheaper than I expected for the price point. I ordered these based on Instagram ads so perhaps I should have known better. Don't waste your money.”
“These are very very small beads and the bracelet themselves fit very tight on a normal wrist size. I've tried to contact this company and they're not responding.”
“Very disappointed, quality was poor. Color looked like rose gold vs gold; very lightweight beads giving the impression of inferior/cheap material. I’d really like a refund, please send me details on this process.”
“I received an email stating that my merchandise has been delivered but there was nothing in my mailbox. I have made several attempts to contact customer service but I have not received a reply.”
“I have sent multiple emails because I did not get my entire order. No one responds to the emails. I either want a refund on the bracelet that wasn’t sent or receive the one that’s missing. Very poor customer service. I would not recommend buying from this company!”
“Took too long to ship. Customer service is nonexistent would not respond to to request about shipping questions. I have asked about exchanging jewelry and have not received and replies.”
“They say it was delivered, I still don’t have the order. I was told to be patient it may be delivered to a neighbor? I am patiently awaiting my order.”
“I purchased 5 silver bead bracelets weeks ago and they have not arrived! UPS delivers here all the time so that is not the problem.
I am still waiting!”
“I ordered and right away sent an email to tell the order desk , I noticed the 6.5 was on the order . I need The bigger size. They basically told me the order could not be changed , BS , They cam they are too small . I consider this the worst customer service EVER !!!!”
