Lakeside Collection Reviews

1.4 Rating 412 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

Questions

Metrics

1.4

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Lakeside Collection resolve customer queries?

Helpful Report

(1 month ago)

Greater than 50% of reviewers feedback is Lakeside Collection resolves customer queries within an hour.

Helpful Report

(1 month ago)

42.86%

Industry Average

“ In the process of saying you want the "rebate" you supposedly agree to a subscription to a service that costs $16 . ”

- Julie Kirk

“ This company used to be reliable and fun to order from. Now they are terrible, can't get what you ordered and the call I placed to customer service was a joke. I told the lady my problem, her response "sorry to hear that". They are useless and won't ever answer an email. Will not order from them again unless I feel the need to be ripped off. ”

- PW

“ I was able to find the same thing on Amazon which I ordered; 3 emails to Lakeside advising them to cancel the order (no acknowledgement other than auto response); 4 phone calls to them advising them to cancel ("customer service" advised that couldn't be done). ”

- Kathleen Burden

Lakeside Collection Reviews

Customer Service - Bad