Lakeside Collection Reviews

1.4 Rating 392 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

Questions

Metrics

1.4

Based on 392 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Lakeside Collection resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 48% of reviewers feedback is Lakeside Collection resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

59.46%

Industry Average

“ Their customer service sucks so bad that there is no sale or no item cute enough to do business with a company that has exhibited this amount of failure and refuses to answer their phones let alone answer for their mistakes. ”

- Anonymous

“ Customer service hangs up on you no matter which option you pick , no way to get a hold of them , they emailed that my order was shipped on 03/23 still not here can’t use tracking number ”

- Anonymous

“ I ordered 5 items on 4/3/23 and they still have not neen received. I was given a bogus tracking number. The customer service number hangs up no matter which option you choose. Just had the transaction reversed by my bank. They tried to take my money ”

- DONNA WILLIAMSON

Lakeside Collection Reviews

Customer Service - Average