LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.63

4.6 Rating 14,825 Reviews

91 %

of reviewers recommend LampShopOnline

4.6

Based on 14,825 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 7th March 2026

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bloody brilliant service from LampShopOnline, parts where exactly what I needed to fix a commercial pub fridge, thank you for a great service and super quick delivery A+”

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Posted 3 years ago

“Excellent customer service. My delivery was damaged. I reached out to customer service which was easy and swift, no delays. They took my query and delivered me x2 of my product”

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Posted 3 years ago

“LampShopOnline is very good quick and efficient and the lamp arrived on time. Where the company scores is understanding that from time to time things break in transit and if reported immediately they replace the item by return. For that I thank them and their understanding. Francis of Axbridge.”

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Posted 3 years ago

“The led light is good now They called for checking how the led working good or not. Very good”

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Posted 3 years ago

“Received OK after a mix up with my address. Also My order was not added to my account”

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Posted 3 years ago

“Lights arrived really quickly and very well packed.”

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Posted 3 years ago

“fitting arrived on time ready to instal some that day. had some before and matched the others we had. shame the courier refused to enter the premises and left outside unsecure”

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Posted 3 years ago

“Easy website to navigate, contact by phone is very good and quick delivery. First class service all round.”

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Posted 3 years ago

“The 'PowerMaster S11385 (order no. 03-PO406452} looked on your website to be exactly what I wanted. When it arrived I found that there was no cable entry point on the light at al, the electrician I employed to fit it on the wall refused to do the job because of this, l have found another electrician who says he will have to drill a hole in the back of the light to get a cable in but he can't come for two weeks so I am not satisfied with this light at all.”

Helpful Report

Posted 3 years ago

Hi Gerald, After looking at the light personally, I can see the entry point for the cable at the top of each end of the fitting. There is a "10mm knockout" to feed cable through and terminal block to wire into at the back. If you are still unsatisfied with the product, we accept returns up to 30 days within receiving your goods. Lampshoponline Team.

Posted 3 years ago

“Fantastic service, items were ordered at the weekend and arrived on Monday. Unfortunately, one bulb was broken, sent an email and pictures and received an acknowledgement with confirmation of replacement being shipped. The replacement arrived the next day (Tuesday) very securely packed. Very impressed with the customer service.”

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Posted 3 years ago

“Since placing the order on 30/11/22 I have not received any confirmation when I will receive these goods Until I receive them I cannot comment or review further”

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Posted 3 years ago

“Used before so returning customer. Says it all really.”

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Posted 3 years ago

“This has been a very positive experience dealing with LampShop. My lights were ordered just as the PO went on 48hr strike and as a consequence, the order was delayed. The customer service advisor, Kyle, went out of his way to help resolve the problem. His solution was to contact the local PO depot and establish if the delivery was at the local branch. It was held up due to the strike. As the electrician was already booked he arrange for a second delivery which arrived early on Saturday morning just as Sparky arrived. Outstanding customer service from a British company. If we all take a leaf out of LampShop's and Kyle's book maybe Brexit can be a success! Many thanks from Poole Dorset”

LampShopOnline 5 star review on 5th December 2022

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Posted 3 years ago

“could have done with a delivery note being sent with the order as my warehouse was confused where the order was from and what it was for, also could check off what was received to what was ordered?”

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Posted 3 years ago

“Finding the products online and placing the order was easy and the delivery was quick and everything undamaged well done, although the order tracking could be improved, although you get a tracking number there was never any info on the delivery leading to the first delivery be missed.”

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Posted 3 years ago

“Speedy transaction / delivery and quality products.”

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Posted 3 years ago

“First class service arrived under 24hrs”

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Posted 3 years ago

“Easy to find and order what I wanted. Prompt delivery.”

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Posted 3 years ago

“Fantastic service.”

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Posted 3 years ago

“Easy to order. Kept informed and arrived quickly.”

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Posted 3 years ago

LampShopOnline is rated 4.6 based on 14,825 reviews