Land of Beds Reviews

Name: Land of Beds
Rating: 2.41

2.4 Rating 153 Reviews

35 %

of reviewers recommend Land of Beds

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2.4

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Land of Beds 1 star review on 19th September 2025

Anonymous

Land of Beds 1 star review on 27th June 2025

Richard Kenyon

Land of Beds 1 star review on 22nd July 2022

Jackie

Land of Beds 1 star review on 22nd August 2021

Anonymous

Land of Beds 1 star review on 25th August 2020

David

Anonymous

Anonymous // 01/01/2019

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“Basically mirroring everyone elses complaints, that staff are unhelpful, unforcedly and are only interested in their commission.”

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Posted 6 years ago

“Happy with everything from start to finish .Freindly and efficient At customer service . Delivered and assembled quickly no fuss rock solid frame Toni and Tom pleasant and efficient”

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Posted 6 years ago

“Never touch Land Of Beds. Their prices might be the lowest but so is their customer service if something goes wrong. They are terrible to try and resolve. We had issues with a Hypnos bed and they were unhelpful that although Hypnos agreed to change the bed Land of Beds made it impossible to comply with their terms of returns being accepted back into their warehouse. If you should be unluckily enough to have a problem then with Land of beds you simply are going to have major problem. Go elsewhere who have a reputation of putting their customers first and not their greedy owner's bank balances. Never ever consider Land of Beds they simply are the worst retailer of the year. Staff turnover here very quickly too.”

Helpful Report

Posted 6 years ago

“Terrible customer service and delivery!! Ordered bed on 23rd February and was given 2-3 week waiting period for the bed. Rung up to chase the order to be told the bed I ordered would not be in stock until the middle of April and if I wanted a bed sooner I needed to pick an alternative. After doing this I was advised the bed I had chosen had arrived with them and so was my mattress and they would sort out a courier to collect it and deliver it 'express' delivery the next day. The 'customer service manager' Nicola then informed me the bed I had to secondly choose was actually not in stock and they did not have it to give to the courier so I would have to wait and it would now take another three days for a courier to collect it. Previous to this - Nicola tried to convince me she had not told me my bed was in stock so it was lucky I kept all the e-mails regarding this so she could not back track any further. All I keep receiving is 'apology there is nothing we can do' and I do not believe anything I am being told now. Still no bed received and will not have any idea when the bed is coming.”

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Posted 7 years ago

“I have just bought A Willow mattress for my bed. It is really comfy and supports me very well. Really good buy!! I think they make the beds to order but I got my bed within two weeks.”

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Posted 7 years ago

“Do not trust this company to advise you correctly on delivery times. I ordered and paid for a mattress on the 27th December 2018, told it would be delivered within five days. It is now the 16th January 2019 and still no mattress arrived. Now being told that the company is receiving the mattress on the 21st January 2019 and I should get delivery a few days later so still no definite date of delivery. They have also previously told me it would be delivered the early part of w/c 14th January 2019. So you cannot trust this company on delivery dates.”

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Posted 7 years ago

“Very wretchedly Customer service!!!”

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Posted 7 years ago

“Very good quality, very friendly people and fast delivery. Recommend highly.”

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Posted 7 years ago

“Delivered quicker than I expected in time for Christmas ! Gorgeous new bed and Matress so happy with price and service . Would recommend”

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Posted 7 years ago

“After spending ages looking for the right mattress, I wish we had come across you first! On top of that, great service guys.”

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Posted 7 years ago

“Top quality service and product.”

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Posted 7 years ago

“Great service and the bed has been great, thanks!!”

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Posted 7 years ago

“First class, thank you Land of Beds”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Comfiest bed I have ever bought, excellent customer services and speedy delivery. Can definitely recommend.”

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Posted 7 years ago

“Fantastic service, advice and delivery. Best nights sleep I have had in years ! Highly recommend.”

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Posted 7 years ago

“Great service, fast and efficient!”

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Posted 7 years ago

“Cannot recommend highly enough!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Purchased a mattress for my new house with my partner. No only were they extremely helpful but also very personable. Since then I have recommended them to my parents who have also had excellent service! I would thoroughly recommend them to anyone looking for the investment of a good mattress for themselves or anyone else.”

Helpful Report

Posted 7 years ago

Land of Beds is rated 2.4 based on 153 reviews