Hi there,
Thank you for the 5-star review! We’re glad to hear the process was easy and you got exactly what you needed. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
Hi Garry,
Thank you for the 5-star review! We’re glad to hear you had excellent service. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
Hi there,
Thank you for the 5-star review! We’re glad you found it easy and the service fast. If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi there,
Thank you for the 5-star review! We’re glad you received quick responses to your questions via email. If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi there,
Thank you for the 5-star review! We’re glad you found the service good and quick. We note your comment about cost—if there’s anything we can do to help explain pricing, please let us know.
Kind regards,
Team Land Registry UK
HI Mark,
Please note that there is a key difference between the the cheaper documents available and the documentation we provide. At the time of writing, as a general member of the public you are only able obtain a non-certified copy of the deeds directly with Gov.uk. In order to access certified, official copies, you are able to obtain these directly via post with Gov.uk, or via a 3rd party, such as ourselves.
The key difference between the 2 documents is that the certified copies are treated as evidence of ownership in court and in property transactions (e.g., buying/selling a house).
We hope that you found our service easy to use, quick and efficient.
“For charges exceeding £100 I expected much more information, relating to my property, than received.
I am particularly interested in details relating to boundary ownership and information with regard to extension planning permissions. I am staggered you think the provision of 6/7 A4 copies warrants the fees paid which gives me very little history of my property, and no information relating to ownership details and valuations.
R Price. 16 Welland Road. Keynsham. Bristol BS31 1PB”
Hi John,
Thank you for the 5-star review! We’re glad to hear the response was almost instant. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
“I paid £44.95 for a “Conveyancing Pack” expecting the full set of title documents exactly as advertised (Title Register, Title Plan, charges, restrictions, deeds, etc.). Instead, I received just one document: a single Legal Charge. None of the essential documents normally included in a conveyancing pack were provided.
The pack was incomplete, unusable for conveyancing, and nothing like what is described on their website. I later purchased the official document directly from HM Land Registry for £7, and it was complete and accurate—unlike what I received here.
When I raised this with the company, they refused to issue a refund, stating only that they had “completed the order.” They then sent me a generic link explaining their packs and claimed they “always send everything available,” which clearly wasn’t the case for my order.
Overall, the service felt misleading, poor value for money, and dismissive when concerns were raised.”
Hi Sally,
Thank you for the 5-star review! We’re glad to hear the service was prompt and emails were answered the same day. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
Hi Candido,
Thank you for the 5-star review! We’re glad to hear the items were sent quickly and on time. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
Hi David,
Thank you for the 5-star review! We’re glad to hear the process was simple and completed without fuss. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
“I ordered my land registry information to realise all I got was 5 pieces of info and even paid for the paper version too which in total cost me £104 if I had known that I would have not placed the order so I feel ripped off and scammed into finding out information I actually already new! So the whole procedure has been a complete waste of time, effort not to mention the money side! If I had known in advance what I was about to order I would definitely not have bothered”
Hi Sharon,
Thank you for the 5-star review! We’re glad to hear the website is easy to use and that you received the documents via email in minutes. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
Hi John,
Thank you for the 5-star review! We’re glad to hear the service was efficient and the documents arrived within the promised timescale. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
“Although it took longer than anticipated to obtain adverse possession, when we contacted Land Registry they were always polite, helpful and profesional.”
Hi Louise,
Thank you for the 5-star review! We’re glad to hear that, despite the longer timescale, our team remained polite, helpful, and professional. If there’s anything else we can assist with, please let us know.
Kind regards,
Team Land Registry UK
Hi John,
Thank you for the 5-star review! We’re glad to hear you found Land Registry UK easy to navigate. If there’s anything else we can help with, please let us know.
Kind regards,
Team Land Registry UK
