Lands' End Reviews

Name: Lands' End
Rating: 2.76

2.8 Rating 103 Reviews

41 %

of reviewers recommend Lands' End

Company Reviews

Questions

Metrics

2.8

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Lands' End made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lands' End 2 star review on 8th July 2023

Helen

Lands' End 1 star review on 1st December 2022

Sheena

Lands' End 2 star review on 24th January 2022

Linda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer services and great products.”

Helpful Report

Posted 6 years ago

“excellent range of plus size clothing for women, excellent customer care and returns service”

Helpful Report

Posted 6 years ago

“Range of products, both for casual and dressy occasions. Delivery service deserves an award for friendliness.”

Helpful Report

Posted 6 years ago

“Fantastic. Customer service”

Helpful Report

Posted 6 years ago

“So very efficient, and everything is of excellent quality. Pricing is representative of the standard of workmanship and materials.”

Helpful Report

Posted 6 years ago

“Items are easy to order, delivery is prompt and returns are either replaced or credited within a few days”

Helpful Report

Posted 6 years ago

“very prompt Service and delivery”

Helpful Report

Posted 6 years ago

“Efficient service and high quality merchandise. Thank you”

Helpful Report

Posted 6 years ago

“Fabulous range of clothes and shoes. Great bargains in the clearance sales and really user friendly website. All topped off with fast delivery and easy returns.”

Helpful Report

Posted 6 years ago

“Fast delivery. Quality clothing and reasonably priced in sale.”

Helpful Report

Posted 6 years ago

“I am a casual dresser and sometimes do wear a dress and Landsend has what I look for. The clothes are well made and good material.”

Helpful Report

Posted 6 years ago

“Over the years, I have had so many men's, women's, children's lovely, well-made and quality clothes from Landsend...coats - pea coats, squall coats; trousers...cords, crops, capris; sweaters and cardigans, fleeces, polo shirts, T-shirts, hats, scarves, mitts, nightwear, slippers, shoes. ( I daresay all this can be checked on Landsend's records !) Their service, which is reliable and fast, is described as ' second-to-none', and that is true. Landsend is the company I buy clothes from the most.”

Helpful Report

Posted 6 years ago

Lands' End is rated 2.8 based on 103 reviews