Laptops Direct Reviews

4.3 Rating 2,156 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Laptops Direct deliver? How long does Laptops Direct take to deliver? Does Laptops Direct deliver on time? How is accuracy and good condition of items delivered by Laptops Direct?

Returns

How is Laptops Direct returns process?

Customer Service

How can I contact Laptops Direct? How quickly does Laptops Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Laptops Direct.

Visit Website

How long does Laptops Direct take to deliver?

Helpful Report

(2 weeks ago)

Laptops Direct normally delivers next Day.

Helpful Report

(2 weeks ago)

77.45%

Industry Average

“ The order was made online, the laptop arrived on the day & time specified via a secure delivery using a PIN number via DPD and in perfect condition. ”

- NyckW

“ Product (AirPods pro 2) arrived as advertised. There was a minor issue with delivery as if I’m paying £10 for next day delivery I would actually expect next day delivery. Laptops Direct and DPD laid the blame with each other. They did arrive the day after though. ”

- Dave

“ Great computer, super fast delivery. Thanks a lot! ”

- Anonymous

Laptops Direct Reviews

Delivery - Fast