Laptops Direct Reviews

4.3 Rating 2,165 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Laptops Direct take to deliver?

Helpful Report

(15 hours ago)

Laptops Direct normally delivers next Day.

Helpful Report

(15 hours ago)

77.00%

Industry Average

“ Super quick service and delivery - very impressed ”

- Jill

“ Excellent website. Good communications. Next day delivery. ”

- Doug

“ Fast delivery, excellent product at a good price. Only downside is that the product was delivered on a Saturday when I'd specifically selected a Monday delivery, but this is more likely to be DPDs fault. ”

- Anonymous

Laptops Direct Reviews

Delivery - Fast