Laptops Direct Reviews

4.3 Rating 2,165 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Customer Service

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How does Laptops Direct deliver?

Helpful Report

(15 hours ago)

Laptops Direct delivers items by Courier.

Helpful Report

(15 hours ago)

77.00%

Industry Average

“ Very quick delivery, I love the laptop, it’s like a dark grey Matt cover with a black keyboard. So far it’s working great, loads super quick. Came with windows 11 installed. ”

- Anonymous

“ Very prompt service and delivery delivered before estimated date. Well packaged and laptop exactly as described. ”

- Anonymous

“ Great prices, fast delivery. I ordered a preowned Dell laptop. Condition is fantastic and I can’t fault it in anyway. Totally happy. ”

- Paul Alfred Stephenson

Laptops Direct Reviews

Delivery - Fast