Laptops Direct Reviews

4.3 Rating 2,196 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Customer Service

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How does Laptops Direct deliver?

Helpful Report

(2 weeks ago)

Laptops Direct delivers items by Courier.

Helpful Report

(2 weeks ago)

78.75%

Industry Average

“ Very easy to select models on the website. Thought the deals were price competitive. Always a challenge to compare laptop specifications, but I was happy with the deal. Ordered on the Sunday evening and it was delivered on the Monday! Only paid for the standard delivery too. ”

- Anonymous

“ This was my second purchase through Laptops Direct and I couldn’t be happy. Next day delivery of a very well presented refurbished laptop which is exactly what I was looking for. ”

- Anonymous

“ Clear explanation of features of machines, comparison easy to do. Reasonable prices compared to other outlets. Swift delivery. Delivery options good. ”

- S baylin

Laptops Direct Reviews

Delivery - Fast