Laptops Direct Reviews

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Returns

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Customer Service

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How does Laptops Direct deliver?

Helpful Report

(2 weeks ago)

Laptops Direct delivers items by Courier.

Helpful Report

(2 weeks ago)

76.83%

Industry Average

“ always have a very good service and the fact that you use DPD, who give their customers a delivery time and the parcel is handed to the customer ”

- john peabody

“ I always check Laptops Direct first if buying computer tech. They have a wide range at very competitive prices. Plus their refurbishment kit is outstanding value for money. I've never been disappointed. Customer service is good and delivery super quick. What's not to like? ”

- John

“ Good price, fast delivery ”

- Anonymous

Laptops Direct Reviews

Delivery - Fast