Laptops Direct Reviews

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Customer Service

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How do I contact Laptops Direct?

Helpful Report

(2 weeks ago)

You can contact Laptops Direct by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

96.92%

Industry Average

“ Faultless service ”

- Anonymous

“ I always check Laptops Direct first if buying computer tech. They have a wide range at very competitive prices. Plus their refurbishment kit is outstanding value for money. I've never been disappointed. Customer service is good and delivery super quick. What's not to like? ”

- John

“ I have purchased several Laptops and now 1 PC plus a screen over the years. Each time the service has been prompt and efficient and the products as expected without issues. I will never use any other company for my computer needs. ”

- Kevin Wickenden

Laptops Direct Reviews

Customer Service - Good