Leisure Outlet Reviews

1.4 Rating 144 Reviews
10 %
of reviewers recommend Leisure Outlet
1.4
Based on 144 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Leisure Outlet 1 star review on 8th August 2021
George Muir
Leisure Outlet 1 star review on 5th August 2021
Suzanne
Leisure Outlet 1 star review on 5th August 2021
Suzanne
Leisure Outlet 1 star review on 12th August 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
I hadn’t read these reviews when ordering hiking socks. Perhaps they’re something you can’t go wrong with as they arrived promptly, they’re exactly what I wanted and overall it was a really smooth transaction. I’d order further small items from them but might think twice about a bigger bit of kit.
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Posted 2 years ago
I think I now understand for delays in purchases from leisure outlet a lot of products where caught up on the ship that got stuck in the Suez Canal which harboured a few days ago and leisure outlet are working hard to get out deliveries if you was straight and explained better that purchases where caught up in this people understand and probably been acceptable I have my delivery now it’s took 8 weeks but you should have explained thanks anyway
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Posted 2 years ago
Not taking anything away from the other posters. Ordered a bit of kit from them reluctantly, as I'd read the reviews, and they came up with the goods. I guess a busted watch gets it right twice a day. Hopefully they've rounded the corner...
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Posted 2 years ago
I know there are a lot of bad reviews but my experience they couldn't be any better, ordered a bike on pre order and it was delivered earlier than promised and is a lovely bike
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Posted 3 years ago
I ordered a bike track pump at a very competitive discounted price. It was delivered in three days at a time when online shopping deliveries are being delayed left right and centre. Well done Leisure Outlet and Hermes- a greatcteam
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Posted 3 years ago
Brought a outlet leisure event Elan 280 ex display model which had no pump. Received pump from one phone call to Dan by next day post. Thank you Dan. Keep up the good work. Will come back to Leisure Outlet to make other purchases. Regards Marie and Tony
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Posted 4 years ago
Brilliant service, helpful staff and superfast delivery. Highly recommend.
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Posted 4 years ago
My item arrived well within the stated time and was exactly as described. No problems at all.
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Posted 4 years ago
Excellent service couldn’t fault them ordered five items 3 in stock and 2 came from there supplier because of size... All arrived within 3 days of ordering couldn’t ask for a better service...
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Posted 5 years ago
Really don't understand the bad reviews here - all my experience with them have been first class. Delivery on time and goods in perfect condition. .
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Posted 5 years ago
I ordered an drive away awning and fixing fit for our vw campervan yesterday and everything arrived today. 24 hours service. Excellent. Very impressed with the person who placed the order for us.
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Posted 5 years ago
Excellent customer service, who we contacted to advise on sixe of item we wanted. Good price and speedy service.
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Posted 6 years ago
Leisure Outlet is rated 1.4 based on 144 reviews