“My order was placed and an immediate confirmation email was received. The same date a shipment email was received and my parcel arrived 3 days later as I placed my order on a Friday. Very happy with Lemon Skin Care service and I will definitely be ordering from this website again.”
“waited over 17 days for order which it states you must before contacting them, to be told three attempts on delivery have been made (which is completely untrue, no evidence of this) to have someone say I will receive no compensation, so they have had my money for almost 20 days and I still have no product.”
We supplied you with the tracking information which showed the courier tried to deliver your item three times before returning it to us. We feel that the real issue here is the declination of compensation you wanted; which we were unable to provide since delivery attempt was made within the timescales indicated.
“Was very impressed how easy it was to purchase things from the website. The order arrived within a few days so overall, excellent. Would definitely buy from here again.”
“An amazing all round experience - including sorting my problem with missing items - they shipped the missing items the very next day. Recommend them to anybody.”
“Great price and fairly fast delivery, but the bottle head was broken when I received it. It is actually broken to the point where it can't be used because as you squeeze the bottle to get the clay cleanser out, it comes out the side. Luckily I have an old head that I am going to clean and use instead.”
“HELPFUL.
Had a little issue with the product I received, May I stress it was nothing todo with lemon skin care. They where so helpful and fixed the problem straight away! Thank you.”
“Love dermalogia. I have used it for years being a beauty therapist. My travel kit arrived on time although the outer packaging was damaged my kit was in tact. The multi active toner wouldn't spray so I emailed lemon skin care who responding quickly sending me a replacement no problem!”
“This was my first order with Lemon Skin Care so wasn't sure what to expect. "Free delivery" usually ends up meaning I'm left waiting for anything up to four weeks for delivery but I am very pleased to say my order was delivered within a week of ordering! Thank you Lemon Skin Care”
