“Products are always in stock but deliveries seem to take an age. I paid the extra £3 quick delivery charge and it still took the best part of a week to reach me in Northern Ireland from order to delivery.”
“Most competitive prices.
Did promise free samples which I did not receive and the packaging was damaged, not in good enough condition to give as a gift!”
“I can confirm the packages have been received in a timely manner, with secure packaging. However, since the main product I purchase on this site being Dermalogica clearing skin wash has switched from the best valued price on the market to one of the least, it is unlikely I will make a repeat purchase.”
“Unfortunately the pre-cleanse I ordered was badly packaged & the liquid leaked through right through the padded envelope! I'm usually very happy with the service & how's it's packaged”
“I am yet to receive my package due to issues with the courier! Requesting a redelivery for the 3rd time tomorrow so hoping I actually receive my package :)”
“Th product was a good price and arrived, however the packaging was disgraceful and broken if you are buying for a gift I would not use Lemon skin care.”
“Items good quality and very reasonable prices but packaging was damaged and seals broken. The courier is Yodel who take a long time to deliver and can never find your address; delaying delivery even further.”
“My product arrived in the time stated however, the packaging the item was sent in was poor. It was just a jiffy bag. My item had been badly squashed. Luckily, it was not damaged and wasn't a gift for anyone otherwise, I would not have been very happy at all”
“The products were shipped quickly and arrived the next day. However, one of them had opened and leaked. That is disappointing considering the value of the product. The packaging wasn't adequate to prevent damage.”
“I was really happy with the product lines and the ease of use of the website. Orders were despatched in a timely manner. This is where my happiness stops. I will not order from your company again. Simply down to your choice of courier service. The last order, the driver thought it was ok to open the door to my house and put the parcel in my kitchen. (It said I had been left in a safe place @porch". I don't have a porch.) and I was upstairs, he didn't knock, just thought it was allowed to open the door to my house. This frightened my dog (who is the reason for the external postbox on the front wall) who bit the package and damage the container of serum I had ordered. So, Lemon Skin Care, I think your company is fantastic, I just won't be using your services again.”
“I was not happy with the products (they did not live up to the expectations that the samples I have used had set), but Lemon Skin Care kindly agreed to accept a return, albeit they were slowly to process it.”
