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Liberty Games Reviews

4.9 Rating 14,312 Reviews
100 %
of reviewers recommend Liberty Games
4.9
Based on 14,312 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Liberty Games Review "Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"
Read Liberty Games Reviews

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Anonymous
Anonymous  // 01/01/2019
Called to confirm size of the multi table and they were very helpful and friendly and informative.
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Posted 5 years ago
Good baby-foot good quality
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Posted 5 years ago
happy with the service from liberty all went to plan ,
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Posted 5 years ago
The pool table is great. The accessories are great. The only issue I had was the sales and distribution issues. Obviously covid struck so a 6-8 week delivery time (paid upfront) turned into 12 weeks. When this deadline passed I became frustrated. Lots of calls and emails later, it felt like they were juggling plates trying to please everyone but not deliver my order. A few minor issues further and a final email from myself quickly brought the drama to a close and I received the pool table. I understand the COVID situation did not help the purchase and delivery, I was just becoming frustrated with not getting an answer. Despite this the product is great. I would 100% buy again from your company. Hopefully not another pool table just yet though !! Looks great in my man cave Cheers !!
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Posted 5 years ago
Customer service was very responsive to queries, table took at least 4 weeks longer than anticipated (8-10 weeks suggested) Now it’s here definitely worth waiting for!
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Posted 5 years ago
Haven’t yet put multi games table up yet. So can’t comment on quality of table. Liberty games were very efficient and easy to contact. Delivery took a while. Was fine as wasn’t in a rush.
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Posted 5 years ago
the fan needed to be tapped to start and its very loud
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Posted 5 years ago
Very please with this company and very organised
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Posted 5 years ago
Very strong wood.good quality. Keeped us informed about were are item was and when it would be delivered
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Posted 5 years ago
Very happy with our pool table, only thing that let the buying experience down was the courier who took ages to deliver and not great comms. Would have paid more to get it quicker.
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Posted 5 years ago
Great customer service just a little disappointed with the upgraded installation package. Cues not that good and dartboard very poor quality, and not like the picture on the website.
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Posted 5 years ago
Slightly more difficult to follow assembly instructions than I had hoped but seems a good product and lots of fun.
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Posted 5 years ago
Fast delivery from initial order. Some shading difference in the table top, was advised this can happen, received a reduction for the inconvenience.
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Posted 5 years ago
The table itself was fine but the allen key stripped on the first nut
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Posted 5 years ago
Has kept the kids entertained since we had it delivered
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Posted 5 years ago
Pool table had slight water damage on the underneath and a scratch along the side , but we were given a discount straight away when we sent proof of damage. Very quick and polite to deal with.
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Posted 5 years ago
Had a few issues with the table but happy how quickly it was dealt with.
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Posted 5 years ago
Happy with the pool/dining table although a there's a small imperfection on one of the cushions which I only noticed a few hours after installation. Steve at National Transportmaster was great although he couldn't guarantee delivery in the timescale stated by Liberty games. Only real negative is my spots and stripes balls which I ordered at the same time of the table (12 weeks prior) arrived 14 days after the table. I sent a couple of emails and waited approximately 3 days for a reply. I would recommend LG with 4/5 though. Thanks
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Posted 5 years ago
Great service, delivery ok.
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Posted 5 years ago
Easy to use and great selection!
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Posted 5 years ago
Liberty Games is rated 4.9 based on 14,312 reviews