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Liberty Games Reviews

4.9 Rating 14,316 Reviews
100 %
of reviewers recommend Liberty Games
4.9
Based on 14,316 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Liberty Games Review "Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"
Read Liberty Games Reviews

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Anonymous
Anonymous  // 01/01/2019
Great product and quick delivery.
Helpful Report
Posted 5 years ago
I ordered the Pureline 6ft table in white with a grey cloth, overall very happy with the quality considering the price. Delivery was pre order so took a little longer than normal but communication was good from Liberty regards this.
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Posted 5 years ago
Great service. Arrived before delivery date. Staff are very helpful and give the right advice which was based on my need rather than just trying to sell me the most expensive item.
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Posted 5 years ago
We worried at first as we bought a multigames table and hadn't received a delivery date. This dats comes from the courier so we were in limbo for a while where Liberty couldn't confirm a delivery date and we couldn't get hold of the courier. When we did receive contact, within the 10 days from when the courier recieved the order their communication was good although there was further delay on the delivery date and the courier leant a heavy box against a drain pipe almost damaging it. Liberty apologised for this when I complained and offered gestures of goodwill. Outside of coronavirus this experience may have been different regarding timescales and lack of contact when the item was actually delivered. Satisfied in the end so thank you.
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Posted 5 years ago
Ordering was easy. Given the current lockdown situation there was a bit on unclarity on the delivery so had to phone a few times to find out the latest update
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Posted 5 years ago
Ordering and receiving the order was very smooth. 4 Stars as we did not receive all correct parts but it didn’t stop us putting it together we have just been unable to clip the snooker cue to the table
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Posted 5 years ago
Great value purchase. Quality is not great, but that was expected. Kids and whole family happy about the purchase
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Posted 5 years ago
Product works well but corner of table was damaged in transit. Not a big deal but more care when loading the van in future ????
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Posted 5 years ago
Customer sevices very helpful The pool table was really well made and easy to assemble. We have had hours of fun already and we've only had it 3 days.
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Posted 5 years ago
Great table Kids love it, easy to assemble and looks good when you spin to play another game. The air hockey is very smooth like you would find at the arcade. The puck is a little light and every now and then pings off the table but it doesn’t ruin the game at all and we were very happy with the game play on all the games, was better than expected. The 4 clips that hold the table flat could fit a little better to the space as the table Moves a couple of mm if you leant on it but it’s not enough to disturb the balls. Other than that small detail it perfect for our family and was a great choice for the lockdown. Kids and adults are entertained. Thanks
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Posted 5 years ago
Excellent games table. Good customer service. Delivery not that good but that’s not liberty games fault
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Posted 5 years ago
Great service even in the middle of the COVID madness. Would recommend
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Posted 5 years ago
quick delivery and a responsive customer service
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Posted 5 years ago
Had to wait a few extra days for my delivery but it arrived sooner than I expected given the Covid 19 situation we find ourselves in, also was kept up so date on every aspect from dispatch to delivery
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Posted 5 years ago
Clear and easy to use site.
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Posted 5 years ago
Efficient and good quality product
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Posted 5 years ago
Very happy with purchase, delivery within a week, good service will use Liberty Games again
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Posted 5 years ago
The table looks good and it is fun to play both pool and ping-pong on it but there was a corner that had a minor damage and the upper part is slightly bent which will probably straighten up naturally as we use it.
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Posted 5 years ago
Very happy thanks
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Posted 5 years ago
Communication on delivery could have been better
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Posted 5 years ago
Liberty Games is rated 4.9 based on 14,316 reviews