Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,434 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 18th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The children loooooved their book, to see their name in the book was very special. Thank you”

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“Most enchanting book, created and personalised for our little one. A must have!”

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“Incredible customer service, will use agin!”

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“Would purchase more products. Loved the quality.”

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“Absolutely stunning book. The quality is beautiful and the content is so heart warming. The customer service was impeccable. A mix up was corrected immediately with prompt communication and I couldn’t be happier. I highly recommend Librio and this lovely book. :)”

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“Great item. Arrived quickly. Lovely packaging. Fab graphics and been a big hit”

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“I bought this book for my wife for Mother's Day. The process was interactive, easy to understand and navigate. My wife and daughter love the book and read it often. The story is relatable and just what I wanted. This gift was one of her favorites! These books are reasonably priced and delivered! As a 30yr old dad, I found the marketing to be on point and accessible. I appreciate the options for customization and the care put into these books and packaging!”

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Thanks so much for your feedback David. We're so pleased to hear that you were happy with everything. 😁

“AMAZED this product was so perfect and blew me away when it arrived. The packaging is cute as a button and the quality of the story and product is soo good. It was the perfect gift.”

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“The book was perfect, it was for a baby shower. The parents loved it as it was beautiful in color and a wonderful story about their little daughter that was due in a few weeks. It was a big hit! They loved it and so dit I. Thank you so much!”

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“Fast delivery, a beautifully made book that had my little boy absolutely delighted trying to find himself on each page. Thank you Librio!”

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“Bought the book for my son as a new father on Father's day. It was a unique gift & should become a good memory.”

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“Excellent service and support from Librio! Book was really sweet and it was received with great joy! I highly recommend for such occasions.”

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“Website is easy to use. Good choices of stories”

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“I bought a welcome to the world book for a close friend's who had just had a baby on receiving this they were very happy with it! The customer service was excellent! I will definitely be using Librio again and highly recommend it!”

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“The book was a great success the girls loved it.”

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“A beautiful and simple way to make a touching and personalised gift.”

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“Very cute and recognizable”

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“It was very fast delivery!! I ordered two books (a love like ours and lost for words) they are beautifully illustrated and excellent quality, I highly recommend.”

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“This turned out absolutely amazing. It is a wonderful little keepsake to have. Our book arrived quickly and is great quality. And the story is so special. Customizing the characters was fun and easy. Would definitely recommend.”

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“Excellent service. Fast shipping. The way the book was packaged caused a corner to be bent. This was a bit of a bummer but not a big deal. We love the product.”

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thank you so much for your feedback Alexandra. I'm very sorry to hear about the damage in transit, that really is unfortunate. We made a conscious decision not to wrap our books in plastic before shipping them, because we feel there is enough plastic in the world already and it doesn't go very well with our principals to wrap our 100% recycled books in plastic. Unfortunately, this does mean that in very rare instances (so far about 50 out of 500,000+ books we've shipped), the books can get damaged en route and, super regrettable though it is, we feel this is acceptable compared to the other books which weren't wrapped in plastic and didn't get rain damaged. I'll reach out to you in a private chat regarding getting a replacement sent out to you. :)

Librio EN is rated 5.0 based on 6,434 reviews