Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,434 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very happy I found Librio, the company is amazing and the customer service is great. The book I ordered had been left outside by Royal Mail, I was away when the book had been delivered and due to it being left outside and not with a neighbour it got soaked as it rained. Steffi really helped me with this issue and arranged for a replacement to be sent out but also gave me the option of a refund instead. I am very happy and appreciate the help I received from Steffi. I could not fault Librio at all.”

Helpful Report

Thank you so much for your lovely review Melissa. We're so pleased to hear that you were happy with your experience! ❤️ We hope the replacement made it safely this time around. 🙏🏻

“My grandson Connor loves his book "Where's Connor?" He lives far from me, but we look at it together on Facebook Live and he shows me where he is in the world. This is a nice gift and I know he will treasure it for a very long time.”

Helpful Report

This is so lovely to hear Sheri.Thanks so much for sharing that. ❤️ We're so pleased to hear that it was such a hit with you both. 😁

“The personalized Books from Librio are the best on the market! The illustrations are beautifully created and the stories are well written and very imaginative. The personalized characters and stories will entertain my grandchildren for many years. I purchased "The Tree, the Key and Me" for my grandson. He loved it! The book is a large format with fairly large print. The illustrations are beautiful and the story is well written and very imaginative. The personalized character, illustrations, and story are the very best on the market. I also purchased "You, Globi and the Little Lynx" for my granddaughter. She also loved the book, but she did not understand why her book is smaller than her brother's. The illustrations, story, and personalization are beautifully created. Be aware that the book sizes vary by book (I found the size under "More information" on the webpage).”

Helpful Report

Thank you so much for your lovely and thorough review Sue. We're so pleased to hear that the books were a hit, but we're sorry that your granddaughter was a bit disappointed by the size difference. All our books are the same size except for the Globi one, because Globi is a 90-year-old classic children’s character whose books are all that size and so that's why they differ from our own original ones. :)

“Very easy to work with, high quality service and product. This book was everything I had hoped for. It’s my husbands first Father’s Day and he absolutely adored his and our sons book! I would recommend this for any father, papa, or dad alike!”

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“I had the best experience, not only because the book was amazing, but also because they have such an impressive customer service that makes you feel like you are more of a friend than a client!”

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Thank you so much for sharing, Sarah. We're so pleased to hear that you felt that way, we really try hard to make our customers feel cared for this so this is wonderful feedback. 🥰

“Every detail from the packaging to the simple book mark was such a great experience! My husband loved the entire book for Father's Day. My two year was so excited about the carton bear that's supposed to hold the book .I handed him some markers and he started to color it with me. This was too cute .”

Helpful Report

That's so adorable! We're so pleased to hear that it was such a hit Lily. Thank you so much for sharing! ❤️

“I purchased the first book with doubts about the shipping and delivery since I ordered from the Philippines but it did not take long for the book to arrived. So I immediately ordered another one for father's day. My son loved having his name on the book and a child looking like him. My husband was really lost for words with the other book. The book quality was superb. Thank you so much!”

Helpful Report

Thanks so much for letting us know, Riza. We're so pleased to hear that you were happy with your purchases and that they arrived in time. That's such great news! 🥰

“My grandson opened his book today at his 4th birthday party and was thrilled. This is a great gift idea for young children who are learning to read. Thank you for such a high quality product.”

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“Hi! I ordered the book "Welcome to the world" in Portuguese and it was the best purchase. I loved it. I would love to order other books but in Portuguese. So I would like to ask you more translation for Portuguese please.”

Helpful Report

Thank you so much for your feedback Jaqueline. I've passed it onto the team. :)

“I cannot wait to give this book to my husband for his first Father's Day. It is a beautiful book and the characters really do look like my husband and son!”

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“The book was definitely a hit and they have great customer service. You can't customize more than the options they give you for appearances but you get what you are expecting after you personalize the characters.”

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“This is truly a unique and heartfelt gift to all dads. I am so impressed with everything that goes into making the final product. Now all that’s left to see is my husband’s reaction on Father’s Day when he opens his present. Thank you Librio for creating such a special and lasting gift.”

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“Everything about the book is perfect. From the story, to the quality, to the kindness and gentle communication. Our goddaughter kept saying "hey the kid in the book is called like me!" "Hey, she has the same hair as me!". Every kid will love it”

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“Came in great timing and very easy to use. I love packaging too.”

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“Great company, fantastic personalized books! Shipping was very fast.”

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“High quality product, beautifully presented and packaged well. Item arrived quickly, payment options and email correspondence were great!”

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“Wonderful books. I already customized two books and gave them as a gift and people loved it. Some friends were crying, they got very emotional.”

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“What an amazing product, I just knew this personalised story book would be beautiful from reading it online, but watching the look on my fiancé's face as he read it to our child with tears in his eyes was truly beautiful. I ordered it on Thursday and it arrived Saturday morning, I was not expecting such a quick delivery. I paid extra for the hardback copy and I highly recommend if your finances permit it. The packaging it came in was even beautiful, a cardboard box that opens out into the shape of a bear, our little boy loved playing with that as his dad was examining the book. Thank you so much, Librio. For this magical gift that my son and his father can enjoy together at bed time for many years to come. You have created something truly special and have made this new family incredibly happy. 💙”

Helpful Report

Thank you so much for sharing that Elle. We're so pleased to hear that it's been such a hit with your family, that really makes us so happy! 🥰

“My 7-year old granddaughter was delighted with the book - it’s personal, lovely drawings and details to discover on each page, fun to find the objects (and yourself of course), also a little educational and hopefully will inspire her to explore this beautiful world and meet other cultures!”

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“Love the paper texture! The book is very nicely done and the delivery was prompt. Overall, a very cute book and my granddaughter will love it!”

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Librio EN is rated 5.0 based on 6,434 reviews