Lifestyle & Heritage Co lhco.co.uk Reviews

Name: Lifestyle & Heritage Co lhco.co.uk
Address: 86-90 Paul Street, London
Rating: 4.63

4.6 Rating 599 Reviews

92 %

of reviewers recommend Lifestyle & Heritage Co lhco.co.uk

4.6

Based on 599 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Read Lifestyle & Heritage Co lhco.co.uk Reviews

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Phone:

0203 475 3226

Email:

info@lifestyleheritage.co.uk

Location:

86-90 Paul Street
London
EC2A 4NE

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Lifestyle & Heritage Co lhco.co.uk 5 star review on 29th October 2016

GERALDINE MARCELLINO

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The coat arrived and was exactly as described. Perfect!”

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Posted 6 years ago

“My husband loves his slippers, excellent quality. Postage costs were a bit high.”

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Posted 6 years ago

“Very prompt service.”

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Posted 6 years ago

“Although the handle was broken when my coffee pot arrived, they sent me another very quickly and have promised to reimburse me for the return postage.”

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Posted 6 years ago

“Good selection of country and outdoor clothing , prompt delivery . Customer service were able to deal with a return enquiry efficiently .”

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Posted 6 years ago

“Ordered a pair of Orca-Bay deck shoes at a good price, and was very pleased with the speed of delivery. I was also impressed with the email update, keeping me informed of the progress of my order. Although this was my first experience of lhco, everything went smoothly and I would expect to use the company again in the future.”

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Posted 6 years ago

“I returned an item and did not initially receive a refund. I rang customer services and the person I spoke to was polite and quickly sorted the problem out, they also gave me a credit note along with an apology. Good customer service that a lot of larger companies would do well to replicate.”

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Posted 6 years ago

“Good range of products and quick delivery of product. Ultimately product was returned and the company dealt with this professionally and issued refund without quibble.”

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Posted 6 years ago

“Goods as described and delivered on time.”

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Posted 7 years ago

“Great sale price and quick standard delivery makes for a nice shopping experience”

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Posted 7 years ago

“Efficient transaction & quality goods”

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Posted 7 years ago

“Lovely quality floor mat although I was expecting the dog pattern to be black and not charcoal in colour.”

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Posted 7 years ago

“They had the the slippers I wanted at a competitive price and they has been promptly delivered. As they are a gift I haven't given 5 stars because they are yet to be worn.”

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Posted 7 years ago

“My order was slightly delayed because of stock issues. However I was kept fully updated regarding the situation prevailing and given a time frame when the item would be delivered. It was indeed delivered within that period. I was impressed with the frequency of the update. This was real service.”

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Posted 7 years ago

“Prompt delivery”

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Posted 7 years ago

“Delighted with slippers but surprised at the length of time from the order date that they took to arrive. You were good at emailing me with updates though.”

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Posted 7 years ago

“I ordered this hat to keep my head warm and stylish on an Arctic Cruise.”

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Posted 7 years ago

“Delivered on time.”

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Posted 7 years ago

“Delivered suitcase very quickly”

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Posted 7 years ago

“Initially I did not receive my order and had hard time managing to get any response from the company, which I was later told was due to the high season and warehouse reorganisation. After a few weeks of trying I was provided a refund and offered a discount if I would still want to receive the product. I ordered it again with the discount and received promptly a couple of days later. So after a rocky start the issue was nicely dealt with and I would be shopping again. Thank you.”

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Posted 7 years ago

Dear Nevena, We are terribly sorry to learn that these didn't arrive. The order was posted on the 9th January to the business address on your email. As it seems to be a shared building it's worth checking with their reception maybe? In any case, I see this has been very frustrating- especially if you couldn't get through. For early January we have been stock-taking and making some changes to our warehouse and business generally, so the telephone support hasn't always been there as much as usual. We are back to normal operations now. I have refunded this order in full while we sort things out. Kind regards, Angela

Posted 7 years ago

Dear Nevena, Thanks for your cooperation while we sorted out the problem with your order. I think this has now been resolved to your satisfaction. Kindest regards, Angela

Posted 7 years ago

Lifestyle & Heritage Co lhco.co.uk is rated 4.6 based on 599 reviews