“Horrible customer service, I’ve reached out via email several times and attempted to call dozens of times about my order and how it never got delivered to my house. What’s the point of paying the shipping protection it they don’t do anything about you not getting your package.”
“I’ve ordered for years, but the last shipment arrived busted up with safety labels off, plastic cases cracked into pieces. For a $13 shipping charge, I should have been refunded or new ones sent in their place, but nope. I was told they were “probably fine.” I sent pictures and everything they requested and got nothing in return. No longer a customer! It was a nice ride while it lasted.”
“Lighter USA is the most professional, organized and filled with stock of the product I’m always chasing.
Shipping is fast and they’re overall just the best. I will not go to another site. Lighter USA takes care of my
Needs and I’m very happy. Thank you lighter USA”
“I've had great experiences ordering from LighterUSA. Always fast and courteous service from a knowledgeable support team.
I highly recommend this site for your smoke needs.”
“I have trouble finding the product that I like in our local stores. Great to find an online source for On!Plus 6mg tobacco flavor nicotine pouches. Easy order, quick to ship, thanks Lighter USA!”
