lights.co.uk Reviews

Name: lights.co.uk
Rating: 4.71

4.7 Rating 401 Reviews

94 %

of reviewers recommend lights.co.uk

Company Reviews

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Metrics

4.7

Based on 401 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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lights.co.uk 5 star review on 11th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice. Inability to inspect in a retail store compensated for by helpfulness when contacted and offer to return for full refund if item found unsuitable. In fact item purchased proved ideal.”

Helpful Report

Posted 2 years ago

“Great service from lights.Co.uk, one of the lights I unpacked to fit was damaged but customer service were very helpful sending out a replacement very fast without causing a drama so very happy. Best prices I could find too.”

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Posted 2 years ago

“Very happy with the quality of my new lights, well packaged and speedy delivery. Thank you”

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Posted 2 years ago

“Found what I was looking for as a gift and they loved it.”

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Posted 2 years ago

“The outside brass wall light I ordered is excellent quality, looks substantial and arrived quickly.”

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Posted 2 years ago

“Vast choice, simple site to navigate. Quick delivery. Great products as described”

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Posted 2 years ago

“Great range of lights at good prices. Always dispatched quickly and well packaged. Whenever I have contacted Customer Services with a question about a product they reply promptly and helpfully.”

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Posted 2 years ago

“Good quality kitchen light which was bright but still soft , so I am happy with my purchase. Detailed communication throughout each stage of the delivery process.”

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Posted 2 years ago

“Excellent quality easy to order Staff very helpful. My product was tracked step by step to my property Will definitely use this company again”

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Posted 2 years ago

“Excellent speedy service. I received my wall lights within 6 days. They look great.”

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Posted 2 years ago

“I did my research and was almost put off by the negative reviews but this company was the only place that stocked the lights i fell in love with. So i took the risk and placed my order for 3 lights. I was warned 1 wasnt in stock and would take 4-5 weeks for delivery. The first 2 arrived in super quick time and the 3rd well before the estimated time. I contacted the company with a query via e mail after placing my order and got a response immediately even though it was a bank holiday. Top marks. So glad i disregarded the negative reviews. Definitely wouldnt hesitate to recommend the company or their service not to mention the quality of their products. Thank you so much.”

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Posted 2 years ago

“Love my purchase, cannot post pics as my outdoor motion sensor light has yet to be fitted. Great service provided from their support team ♡”

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Posted 2 years ago

“Absolutely love my new lights”

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Posted 2 years ago

“Easy to use website, great photos and detail of product. Light looks great and good quality. Delivery and was smooth and as expected. Well packaged.”

lights.co.uk 5 star review on 3rd May 2022

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Posted 2 years ago

“Found everyone I spoke to was very very helpful items arrived safe & sound well packaged and on the date stated. I'd definitely use again. Many thanks”

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Posted 2 years ago

“Delivery an dispatch were prompt I was kept informed of the progress of my order throughout. The product I ordered is exactly what was required and of good quality”