lights.co.uk Reviews

4.7 Rating 401 Reviews
94 %
of reviewers recommend lights.co.uk
4.7
Based on 401 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Purchased few products in the past several months. Service is always very punctual. Communication is straight forward. I had to return one item due to the product not being suitable for us. the return process was very easy to follow. I was refunded in full and again the communication in the due process was very efficient.
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Posted 2 years ago
Great service, kept informed re delivery and packaged well.
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Posted 2 years ago
Very pleased with the lights my electrician says they are a good quality they look great
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Posted 2 years ago
Great light good price and was kept informed about delivery
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Posted 2 years ago
I recently purchased some lights from lights.co.uk and i must say if i had read the reviews on here first i probably wouldn't have purchased them. However i had all ready paid for them and i must say that apart from their annoying auto email telling you items have been collected and you try the tracking number with DPD its says awaiting collection, the service was faultless. From ordering them to delivery was 7 days and 3 of these days were bank holidays. The items arrived well packed and all work as they should, so i can only give them 5 stars.
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Posted 2 years ago
Great lights arrived quickly good value for money
lights.co.uk 5 star review on 30th April 2022
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Posted 2 years ago
Lights look great and just what we were looking for the kitchen in our new house. Good quality and very efficient service. Thank you.
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Posted 2 years ago
Extremely good service, very quick delivery, helpful, friendly people.
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Posted 2 years ago
Good quality fast service packed well
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Posted 2 years ago
Brilliant service didn't take long to come and the price was good just what we wanted to finish the garden, easy to put together
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Posted 2 years ago
Delivery was quick and arrived in good order. Not yet fitted as waiting for kitchen to be finished. Look very smart and just what we wanted. I would use this company again
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Posted 2 years ago
great light and service, in fact a brilliant light and simple to fit, thanks
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Posted 2 years ago
Excellent customer service. I had to return a light as I thought it was delivered with missing remote - they arranged return and sent me a new light. I realised later the light i received was in fact alright - there was no extra cost for me for my mistake. I am baying another lamp from them.
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Posted 2 years ago
I am happy with this order. I got email notice for each process, and it just took 4 working days to receive the items.
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Posted 2 years ago
Easy ordering, prompt well packed delivery.
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Posted 2 years ago
During the pandemic, I feel that many companies customer service has become non existent. So it was refreshing to contact Lights.co prior to my purchases both by email and on the phone and have my queries responded to in a timely and professional manner. Once I had ascertained that what I was purchasing was correct I was happy that I received constant updates on the arrival of my items. My order arrived much quicker than I had been advised and all items were extremely well packaged ...no damaged cartons etc. I would have no hesitation in recommending this company and will use them again myself.
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Posted 2 years ago
Good selection of lighting. Very happy with the lights we bought and the delivery servic.
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Posted 2 years ago
I found Lights.co.uk a very pleasing company to deal with. The website is very easy to navigate and has a great number of products to choose from. After I purchased the lamp I wanted I was sent an email thanking me for my order and telling me the progress of delivery. After receiving my new lamp the packaging it came in was excellent. I found the whole shopping experience highly recommendable to anyone who is looking for a product on their website.
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Posted 2 years ago
I have used lights.co.uk several times and have had excellent service and would use them again.
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Posted 2 years ago
Excellent product and excellent service.
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Posted 2 years ago
lights.co.uk is rated 4.7 based on 401 reviews