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Lilac & Mila Reviews

4.7 Rating 2,432 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,432 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lilac & Mila Reviews
Anonymous
Anonymous  // 01/01/2019
My Carmen Pink Lotus came in record time, customer service is always amazing at Lilac & Mila. I use the live chat and I always get a response to resolve any issue or answer any questions that I have about a garment. The team at Lilac & Mila is amazing and nothing is too difficult for their clients. Thanks again!! x
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
One of the most beautiful dresses I’ve ever owned! Generous sizing. More pics on Instagram @plusandthankyou
Lilac & Mila 5 star review on 22nd November 2021 Lilac & Mila 5 star review on 22nd November 2021
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Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! You are absolutely rocking the Etsa Print Adela Mini, that colour is so gorgeous on you! Thanks for totally making our day! Love, the lilac and mila girls xx
Posted 3 years ago
This is the 4th or 5th (who’s counting?) Chloe top I have bought. Obviously I love them as they fall beautifully and go with everything. My only request would be that one more button be added higher up, then neckline would be perfect as they do tend to gape if you want to leave the ties undone.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! We really appreciate your feedback regarding the buttons, and will pass this on to our supplier Jaase for further consideration in future designs! We hope this helps x Love, the lilac and mila girls xx
Posted 3 years ago
Very happy
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Great service and value for money, good aftercare service
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Service is excellent, ability to return is smooth and easy
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Absolutely love my top and dress! The patterns are gorgeous and they fit beautifully. Very happy
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Gorgeous dress and amazing customer service! The team went out of their way to assist me!!
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with our service, it has totally made our day. Hearing your feedback means the world so thank you so much! Love, the lilac and mila girls xx
Posted 3 years ago
Very happy with my purchase.
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Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
So many gorgeous prints to choose from every week. I love that you can get the prints in tops as well as a choice of mini, midi or maxi dresses. I am loving updating my wardbrobe with dresses and tops from Lilac & Mila. I am also happy to be supporting a small Australian business.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
Great communication throughout sale and delivery process. accurate description and sizing of item. Very happy with item it’s beautiful, not something I’ve seen in other shops.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Absolutely beautiful. Love how it fits . Can’t wait to wear it
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Love my new dress from Lilac & Mila. The process to order was easy, and my new dress arrived really fast.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
My first online order with you guys I needed to change sizes and you were so helpful 3 cheers to you xx
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Gorgeous clothes, loved the speedy shipment too
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Absolutely love my dress, so comfortable, generous sizing. LOVE IT!!!
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
Great fast friendly service
Helpful Report
Posted 3 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 3 years ago
I have recently had the pleasure of ordering a dress and a shirt, the representation of the product on both the website and instagram is 100% accurate. Very quick response from the online chat. I WILL BE BACK. happy to shout this from the rooftops I wore the dress to lunch on Saturday and received many compliments.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 3 years ago
I have always found L&M very prompt & professional. The staff are very friendly & abiding. I love all my items I have bought. I love how they put the sizing details in the descriptions.
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
My dress is more than I imagined the quality of fabric and workmanship are of a high standard
Helpful Report
Posted 3 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 3 years ago
Lilac & Mila is rated 4.7 based on 2,432 reviews