Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,461 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Post was average time. Dress is beautiful but the photos make it look black and it’s not. It’s like grey. The dress fits well but the V neck is really low cut. Too low for me. I can’t return it because it’s a sale item. Sad face.”

Helpful Report

Posted 4 months ago

“I really love the styles and prints. The fabrics are good quality, and the construction of the garments are very well done. I have around eight dresses and possibly the same number of tops! Recently I purchased a pant AGAIN, 2 sizes smaller,as I lost weight, but still love the pants! I get loads of compliments wearing L&M!”

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Posted 6 months ago

Hi Michelle! We’re so glad to hear that you're loving the styles and the quality of our pieces! It’s wonderful to know that you’ve built such a lovely collection.Thank you for your kind words and for being a part of the Lilac & Mila family! Love, Lilac & Mila xx

Posted 5 months ago

“Dress is gorgeous and fits perfectly. Will definitely be buying again from this Company. Delivery was very quick”

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Posted 7 months ago

“Beautiful design with comfortable material. Only thing is I ordered XL its bit bigger for my liking. I think I should have go for L.”

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Posted 8 months ago

“The bodice would of been better if it was a little lower, when your a size 18, your boobs are bigger, so, bodice needs more length before the free flow of dress. Too much fabric in actual dress part that flows, but I love the fabric and colours.”

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Posted 8 months ago

“Lovely dress and received in a very timely manner. I have purchased a few dresses from Lilac & Mila and have been very satisfied with the dresses and packaging & delivery timeframe.”

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Posted 8 months ago

“Lovely dress and arrived quickly!”

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Posted 9 months ago

“Bought the beautiful kiva Boheme dress in XL, I think i could of sized down but being 109cm in the breastfeeding i was worried the yoke top area would be to tight. So happy to go the flowy boho look”

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Posted 9 months ago

“Not exactly as pictured.”

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Posted 10 months ago

“I love my dress - love the colour and pattern but I’m very disappointed in the delivery time - I ordered on a Tuesday and paid the extra for express delivery, it wasn’t mailed until the Thursday and didn’t turn up until Tuesday - I had 2 events I was planning to wear the dress too and it didn’t turn up in time for either of them”

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Posted 11 months ago

“Beautiful Quality took sometime for the garment to arrive”

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Posted 1 year ago

“Quality and sizing was not the best”

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Posted 1 year ago

“I love the dress that I recently purchased, but it was abit low at the top, so I cut off the bottom n put the piece up the top, can't have the bra showing.”

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Posted 1 year ago

“My top arrived in excellent time. Service was great.”

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Posted 1 year ago

“Great service quick delivery. And products are usually great quality.”

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Posted 1 year ago

“Very Happy with quality and service.”

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Posted 1 year ago

“My dress arrived and was better than I expected. It is true to size and I love it!”

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Posted 1 year ago

“I cant complain about Lilac and Mila, but the garment is not the colour shown in the photographs. I was hoping for dusky pink, but the actual dress is brown. Disappointing”

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Posted 1 year ago

“Shirts l purchased are lovely however they do not represent a true size 16 sadly. They are too small. The product itself is great quality.”

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Posted 1 year ago

“Top and dress are lovely, however the colours are very different to the pictures online. The colours online are much mire softer. Which I would prefer. I will keep the purchases, however I may not make other purchases.”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,461 reviews