Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,456 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products and great website, definitely one of my fave sites”

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Posted 2 days ago

“Beautiful dress”

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Posted 4 days ago

“Disappointed, both dresses were extremely poor quality fabric. The print was beautiful as picture on the website but it doesn’t make up for how thin the fabric is (very cheap). I previously purchased a dress from this website which is beautiful and good quality and which I get many compliments every time I wear it so I was expecting the same.”

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Posted 1 week ago

“I have been trying to find this dress for months finally stumbled on it on your site. Great price, fantastic service and fast delivery. I couldn't be happier”

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Posted 2 weeks ago

“Product was great. Right size and well made.”

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Posted 2 weeks ago

“First time buyer on this website and OMG!! Super super fast delivery. Dresses are absolutely amazing!! Thank you I am so wrapped from start to finish. I will be back for more. Very highly recommended 👌”

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Posted 3 weeks ago

“Love their products. Prompt delivery & lovely plus size options”

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Posted 1 month ago

“Loved the dress”

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Posted 1 month ago

“Loved the clothes great price fast delivery. Will buy again.”

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Posted 1 month ago

“While purchase seemed seemless it said I have an Express International.delivery 3-5 days arrival.Than it became 14 days.....predicted to arrive by 11th of July. Yet ,today is the 10th of July, my parcel nowhere near London, looks like stuck at Brisbane.... I need to know when will I receove my items as I am due to go away shortly. Also, if yhe item is delayed as such I would have expect a note,email ,update to let me know....”

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Posted 1 month ago

Hi Zsofia We’re so sorry to hear about your experience and completely understand your frustration. We’ve just checked the tracking and can see that your parcel was delivered in London on the 11th of July as anticipated. Once an order leaves our hands, shipping timeframes are unfortunately outside our control, though we always do our best to help track and follow up where we can. If you’re happy with the parcel now that it has arrived, we’d be so grateful if you’d consider updating your review to reflect that. It means a lot to our small business. Thank you so much for your understanding, and please let us know if there’s anything else we can assist you with.

Posted 1 month ago

“The 2 stars are because I loved the dresses, but the service was terrible. A week after my purchase I followed up were my items where but it was a received with a refund for one of my purchases. I sent another email and then was told my items had not been sent and now they had sold out of one of them. Extremely disappointing service”

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Posted 2 months ago

“Very happy with my order,but I'm always happy the only brand I buy in dresses”

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Posted 2 months ago

“Post was average time. Dress is beautiful but the photos make it look black and it’s not. It’s like grey. The dress fits well but the V neck is really low cut. Too low for me. I can’t return it because it’s a sale item. Sad face.”

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Posted 2 months ago

“Lovely dresses. Prompt delivery”

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Posted 2 months ago

Hi Letisha! Thank you for your lovely review! We're so pleased to hear that you loved the dresses and appreciated the prompt delivery. Your support means everything to us! Warm wishes, Team Lilac & Mila

Posted 2 months ago

“Great customer service, speedy delivery!”

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Posted 2 months ago

Hi Helen! Thank you for your wonderful review! We're so happy to hear that you enjoyed our customer service and that your delivery was speedy. Your satisfaction means the world to us! Warm regards, Team Lilac & Mila

Posted 2 months ago

“Good service …prompt delivery I would like more midi dresses to be less full as I am short and if there is too much material it can make me look bigger.”

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Posted 2 months ago

Hi Jilly! Thank you for your great feedback! We're glad to hear you were pleased with our service. We appreciate your suggestion about the midi dresses and will certainly take it into consideration for future styles. Warm regards, Team Lilac & Mila

Posted 2 months ago

“Very impressed Prompt delivery from Australia for a very reasonable price £10 Bought 3 Jaase dresses at hugely discounted price Very pleased Thank you”

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Posted 3 months ago

Hi Sharon! Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us. Warm regards, Team Lilac & Mila

Posted 3 months ago

“Absolutely gorgeous dress I love it”

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Posted 3 months ago

Hi Sarah! Thank you so much for your lovely review! Warm regards, Team Lilac & Mila

Posted 3 months ago

“I ordered from Cirk in Ireland delivery was so quick quality of the dresses is beautiful thank you will definitely be ordering again”

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Posted 3 months ago

Hi Jacqueline! Thank you so much for your lovely review! We're thrilled to hear that you enjoyed your shopping experience with us. We can’t wait to welcome you back for more. Warm regards, Team Lilac & Mila

Posted 3 months ago

“Easy website to scroll and add to cart. Great range of clothing and sizes available. Online transaction process was smooth and items posted promptly. I received my purchase of 3 items all neatly packaged and they are perfect. Thanks so much!”

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Posted 3 months ago

Hi Joeline! Thank you so much for your wonderful review! Your support means the world to us, and we look forward to having you shop with us again! Warm regards, Team Lilac & Mila

Posted 3 months ago

Lilac & Mila is rated 4.7 based on 2,456 reviews