Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,437 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to scroll and add to cart. Great range of clothing and sizes available. Online transaction process was smooth and items posted promptly. I received my purchase of 3 items all neatly packaged and they are perfect. Thanks so much!”

Helpful Report

Posted 3 days ago

Hi Joeline! Thank you so much for your wonderful review! Your support means the world to us, and we look forward to having you shop with us again! Warm regards, Team Lilac & Mila

Posted 3 days ago

“Really happy with my order - it fits perfectly, style is extremely flattering and the colour is beautiful! Look forward to ordering again!”

Helpful Report

Posted 4 days ago

Hi Kitsa! Thank you so much for your fantastic review! We're overjoyed to hear that you're happy with your order and that it flatters your style. We can't wait to see you back for more gorgeous pieces! Warm regards, Team Lilac & Mila

Posted 3 days ago

“Thanks lilac &mila. My shirt is very beautiful 🤩 I just wish I could buy more clothes”

Helpful Report

Posted 1 week ago

Hi Tracey! Thanks for your amazing review! We're so glad you love your shirt. We know the feeling 😂 Warm regards, Team Lilac & Mila

Posted 1 week ago

“Recently ordered 3 dresses from Lilac and Mila , all beautiful , found them to be lovely fabric, colour exactly as described and fit true to size .. one short dress was a bit shorter than I thought but will be great at the beach .. no hesitation on recommending and I would definately buy again .. happy customer”

Helpful Report

Posted 1 week ago

Hi Lynne! Thank you so much for your lovely review! We're delighted to hear that you found the dresses stunning and the fit just right. We truly appreciate your recommendations and can't wait to have you back for more. Warm regards, Team Lilac & Mila

Posted 1 week ago

“Beautiful Dresses, quality, unique, great for Queensland weather”

Helpful Report

Posted 3 weeks ago

Hi Robin! Thank you for your wonderful feedback! We're thrilled to hear that you love the dresses. We appreciate your support and hope to see you again soon! Warm wishes, Team Lilac & Mila

Posted 1 week ago

“The dress didn't look like the social media advertisement and was appearing daily on both Facebook and instagram. I don't like the dress at all and am extremely disappointed that I can't get a refund. Of course, it was on me to check prior to purchase. It's actually ridiculous that this review mentions 'refunds' as the website states that's not possible and only credits can be given, which adds to my frustration.”

Helpful Report

Posted 3 weeks ago

Hi Nicole, please reach out to us at hello@lilacandmila.com and we will organise a return for a refund if feel the dress didn't match the advertisement :)

Posted 3 weeks ago

“Great service, fast delivery and dress is amazing.”

Helpful Report

Posted 3 weeks ago

We are very happy to hear that! Thank you so much for your feedback, Kelly!

Posted 3 weeks ago

“Love the dresses I bought! Thank you Lilac & Mila!💕”

Helpful Report

Posted 1 month ago

Hi Maryjane! 💕 Thank you so much for your sweet words! We're thrilled to hear you love your dresses! Enjoy wearing them and we hope to see you again soon! Love, Lilac & Mila xx

Posted 3 weeks ago

“I loved this dress, good fit and fast delivery.”

Helpful Report

Posted 1 month ago

Hi Merrin! Thank you so much for your lovely review! We're delighted to hear that you loved the dress and that it fit perfectly. We appreciate your support and hope to see you again soon! Love, Lilac & Mila xx

Posted 3 weeks ago

“Shipping takes too long Your system doesn’t count stock so over orders occur Poor communication of the above Poor timeliness of communication Overall not happy with the service. Will not be using lilac and mila again”

Helpful Report

Posted 1 month ago

“Beautiful clothing, great website and fast delivery... very happy with my purchases, soft material, great design. Very happy thankyou, I'll be returning👍”

Helpful Report

Posted 1 month ago

Hi Rachell! 😊 Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your purchases and that the material and design met your expectations. We can't wait to welcome you back for more shopping soon! Love, Lilac & Mila xx

Posted 3 weeks ago

“I really love the styles and prints. The fabrics are good quality, and the construction of the garments are very well done. I have around eight dresses and possibly the same number of tops! Recently I purchased a pant AGAIN, 2 sizes smaller,as I lost weight, but still love the pants! I get loads of compliments wearing L&M!”

Helpful Report

Posted 1 month ago

Hi Michelle! We’re so glad to hear that you're loving the styles and the quality of our pieces! It’s wonderful to know that you’ve built such a lovely collection.Thank you for your kind words and for being a part of the Lilac & Mila family! Love, Lilac & Mila xx

Posted 3 weeks ago

“Love this shop! The clothes are beautiful! Easy ordering and returns!”

Helpful Report

Posted 1 month ago

“Love the Jasse dresses ! Shipping is fast and I’m always happy !!”

Helpful Report

Posted 1 month ago

“Dress is gorgeous and fits perfectly. Will definitely be buying again from this Company. Delivery was very quick”

Helpful Report

Posted 2 months ago

“I received the wrong item”

Helpful Report

Posted 2 months ago

“Love the dress. Size is good. Fabric is nice . Thanks”

Helpful Report

Posted 2 months ago

“I love both of the dresses I ordered! I received my order really quickly,especialy considering you had the cyclone to deal with. Thank you so much. :-)”

Helpful Report

Posted 2 months ago

“I need to exchange the dress from A size 18 to a size 12 it was way too big”

Helpful Report

Posted 2 months ago

“Love the dress. Material is very soft and comfortable. Just wished it was a little longer in length.”

Helpful Report

Posted 2 months ago

Lilac & Mila is rated 4.7 based on 2,437 reviews