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Lilac & Mila Reviews

4.7 Rating 2,274 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

4.7

Based on 2,274 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 13th May 2023

Lilac & Mila 5 star review on 14th October 2022

Lilac & Mila 5 star review on 14th October 2022

Lilac & Mila 5 star review on 5th September 2022

Lilac & Mila 5 star review on 19th July 2022

Lilac & Mila 5 star review on 30th April 2022

Lilac & Mila 5 star review on 21st April 2022

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't order from them! When you shop it says "Free and easy returns" but it turns out you cannot get a refund. Can only get a voucher. I find the website extremely misleading and this practice deceitful. I ordered 4 dresses to try them on and choose 2 out of the 4. I ended up spending double the amount I intended to because of that. I contacted them by email a couple of times, both emails being left unanswered. Very poor customer service. Will never order again.”

Posted 1 month ago

“Really disappointed to go online and see my dress/kaftan at 50% off. Super sad 😪”

Posted 1 month ago

“Product is lovely but miles too big . Struggled to contact someone to return for exchange or refund”

Posted 2 months ago

“The top I ordered was lovely, lovely print. The large size is huge, but I have just tucked it up and it looks nice.”

Posted 2 months ago

“I cant complain about Lilac and Mila, but the garment is not the colour shown in the photographs. I was hoping for dusky pink, but the actual dress is brown. Disappointing”

Posted 2 months ago

“Fast delivery, notification of delivery regularly updated Beautiful clothing”

Posted 2 months ago

“Absolutely stunning and perfect fit 😍”

Posted 2 months ago

“Loved the free returns so I could get the right size. Everything was such an easy process. Will definitely purchase from here again.”

Posted 2 months ago

“It's everything l hoped for. Super cute.”

Posted 2 months ago

“Love The Dress”

Posted 2 months ago

“Beautiful dress good fit lovely colours”

Posted 2 months ago

“Love my dresses,nice fabric and print good sizing. Only suggestion is to make the elastic in the sleeves a bit looser. They are a bit too tight, both size dresses have the same size elastic. Could put a threaded tie instead of elastic.”

Posted 2 months ago

“Absolutely love my dress, correct size, comfortable, looks great on, delivered in a well wrapped package, fast delivery time, very happy customer. Will be looking to buy more from Lilac & Mila.. 👍👍❤️👏👏”

Posted 2 months ago

“Beautiful dress! 🥰”

Posted 2 months ago

“The dress is okay don't think I will buy from Lilac and Mila again.”

Posted 3 months ago

“Clothes are great. Had compliments already on a dress and passed on to another lady your company as she wanted to have a look for herself🥰”

Posted 3 months ago

“Love the dress, perfect fit, fast delivery.”

Posted 3 months ago

“Shirts l purchased are lovely however they do not represent a true size 16 sadly. They are too small. The product itself is great quality.”

Posted 3 months ago

“Beautiful selection of bohemian fashion. Great quality to match & super fast delivery. Thank you x”

Posted 3 months ago

“Sent a faulty dress and didn’t respond to messages sent direct to website or Facebook. Sent Dress back and still no refund.”

Posted 3 months ago

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Lilac & Mila is rated 4.7 based on 2,274 reviews