Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,448 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping takes too long Your system doesn’t count stock so over orders occur Poor communication of the above Poor timeliness of communication Overall not happy with the service. Will not be using lilac and mila again”

Helpful Report

Posted 2 months ago

“Beautiful clothing, great website and fast delivery... very happy with my purchases, soft material, great design. Very happy thankyou, I'll be returning👍”

Helpful Report

Posted 2 months ago

Hi Rachell! 😊 Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your purchases and that the material and design met your expectations. We can't wait to welcome you back for more shopping soon! Love, Lilac & Mila xx

Posted 2 months ago

“I really love the styles and prints. The fabrics are good quality, and the construction of the garments are very well done. I have around eight dresses and possibly the same number of tops! Recently I purchased a pant AGAIN, 2 sizes smaller,as I lost weight, but still love the pants! I get loads of compliments wearing L&M!”

Helpful Report

Posted 3 months ago

Hi Michelle! We’re so glad to hear that you're loving the styles and the quality of our pieces! It’s wonderful to know that you’ve built such a lovely collection.Thank you for your kind words and for being a part of the Lilac & Mila family! Love, Lilac & Mila xx

Posted 2 months ago

“Love this shop! The clothes are beautiful! Easy ordering and returns!”

Helpful Report

Posted 3 months ago

“Love the Jasse dresses ! Shipping is fast and I’m always happy !!”

Helpful Report

Posted 3 months ago

“Dress is gorgeous and fits perfectly. Will definitely be buying again from this Company. Delivery was very quick”

Helpful Report

Posted 3 months ago

“I received the wrong item”

Helpful Report

Posted 3 months ago

“Love the dress. Size is good. Fabric is nice . Thanks”

Helpful Report

Posted 3 months ago

“I love both of the dresses I ordered! I received my order really quickly,especialy considering you had the cyclone to deal with. Thank you so much. :-)”

Helpful Report

Posted 3 months ago

“I need to exchange the dress from A size 18 to a size 12 it was way too big”

Helpful Report

Posted 3 months ago

“Love the dress. Material is very soft and comfortable. Just wished it was a little longer in length.”

Helpful Report

Posted 4 months ago

“Very easy company to work with. My dress was exactly as pictures and true to size. Fast delivery”

Helpful Report

Posted 4 months ago

“Great service, love my dress, friendly and fast communication and speedy delivery. Thank you Lilac &Mila💖💖”

Helpful Report

Posted 4 months ago

“I was very happy with my recent purchase”

Helpful Report

Posted 4 months ago

“Beautiful dress but unfortunately it was too big so I had to send it back and now I'm waiting for that to be processed so I can then exchange it for the smaller one.”

Helpful Report

Posted 4 months ago

“Gorgeous green dress. Very flattering as it winches at the waist, yet still quite flowing. The fabric is very comfortable and has a lot of movement.”

Helpful Report

Posted 4 months ago

“As described. True to size. Great vibrant colour.”

Helpful Report

Posted 4 months ago

“Fast postage, great quality! I love my dress 😌🩵”

Helpful Report

Posted 4 months ago

“The Jaase dress I ordered is the same shape and cut as one I’ve ordered from another site, but did not have the bust room that I needed, even in my usual size. Dissapointed.”

Helpful Report

Posted 4 months ago

“Loved the dress but did not fit me correctly, still waiting on relpy about its return”

Helpful Report

Posted 4 months ago

Lilac & Mila is rated 4.7 based on 2,448 reviews