Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,448 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love”

Helpful Report

Posted 1 year ago

“Love the colour and style . Going on the size guide ( bust size ) it only just fits . Next size up would be too big . The button holes (elastic) pull , so I have had a dressmaker stitch the front of dress to address the problem .”

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Posted 1 year ago

“Great service but sadly the dress was too big!”

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Posted 1 year ago

“The dress 👗 a so pretty and fits perfect.”

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Posted 1 year ago

“The dress I ordered was beautiful but the style just did not suit me.”

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Posted 1 year ago

“Very happy with my purchase and a great company to deal with”

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Posted 1 year ago

“The colour and shape of the maxi dress is beautiful, however the material creases very easily which I was hoping it wouldn't. Aside from that I love the it”

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Posted 1 year ago

“Love the dresses, the material, size - all perfect :) The only thing is the shipping. To the Czech Republic is quite expensive and also - my order was split in 2. I wouldn't mind to wait for it if it come all together. More economic l guess and mainly more ecological. The second order is still about to arrive, but for sure, will be amazing as well.”

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Posted 2 years ago

“The dress is lovely and service was great & loved the communication too”

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Posted 2 years ago

“I loved the red dress but my mother told me i looked pregnant.. mm i am 57..i loved it”

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Posted 2 years ago

“I needed to give it a nudge. I placed the order on Monday and heard nothing till I sent an email. Then then ball got rolling and was delivered within a few days.”

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Posted 2 years ago

“Love your styles so comfortable and pretty !”

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Posted 2 years ago

“I love your clothing but dress l ordered is size M but is very big how do l send this back and where to as l am in Victoria. I will just swap for something else if possible Thankyou”

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Posted 2 years ago

“I have returned the dress for a refund it was too big”

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Posted 2 years ago

“Love the style of the clothing and the item was delivered relatively quickly given that it was around Christmas and was a lot cheaper to buy online than locally in the shops. Only problem for me was the sizing... It is HUGE. I am a 14/16 with a largish bust. When I read the measurements I decided that the M would be good although normally I would buy an L. I now think an XS would have been better. Even my family thought it was massive on me.... Shame, because I like the dress and fabric.”

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Posted 2 years ago

“Dress will be returned due to being way too big. I will exchange for a smaller size. There was no paperwork in the package in regards to returning items Otherwise quick and easy to order and receive.”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“I just received two tops that I ordered from Lilac &Mila love love them just perfect for my trip to Fiji. Arrived within a few days promptly so can recommend them for efficiency..”

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Posted 2 years ago

“Beautiful Dress - Only Negative is that being 6 foot it is a little short. But too beautiful to return”

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Posted 2 years ago

“The service is always lovely. The sizes and size chart is confusing.”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,448 reviews