Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and very detailed descriptions of the clothing. Love the fact sizing is included and comments on overall fit. Returns are easy if the garment doesn't suit. Very happy customer who has bought multiple times.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad you had such a great experience with us - it means the world to hear this! Love, the lilac and mila girls xx

Posted 4 years ago

“Fast shipping, great service.”

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Posted 4 years ago

Hi Lovely, Thank you so much! We pride ourselves on this! Love, lilac and mila girls xx

Posted 4 years ago

“Easy to order, speedy delivery and beautiful dress! Thank you for such a great product and service.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“The fastest delivery service I have ever experienced! And beautiful clothing.”

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Posted 4 years ago

Hi Lovely, We're so glad you loved our speedy service! Love, the lilac and mila girls xx

Posted 4 years ago

“Easy to order on line and 24hour delivery was amazing.”

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Posted 4 years ago

Hi Lovely, We're so glad you love the speedy service! Love, the lilac and mila girls xx

Posted 4 years ago

“Web site is easy to navigate and prompt delivery 🚚”

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Posted 4 years ago

Hi Lovely, Thank you so much for such kind words! Love, the lilac and mila girls xx

Posted 4 years ago

“My order was sent out super quick, very impressed! Jaase dresses have become my new fave so I will definitely be back!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome customer service & super fast delivery.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome service and extremely fast delivery. Will not hesitate to order again.”

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Posted 4 years ago

Hi Lovely, Thank you for this kind feedback! You've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful quality products . Fast postage. Buy with confidence.”

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Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I ordered 2 dresses which are both beautiful. I wear them all the time. The staff were also very helpful and friendly with an enquiry I made.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I love my dress and shopping online was quick and easy and thank you for having the proper dress measurements which helped me choose the right size.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“The website is easy to use and online shopping is a good experience. I have needed to return on occasional item due to sizing issues or the item just doesn't look right on me. There are no issues with returns and the ladies happily provide a store credit or refund. I regularly buy from this online store and I recommend it highly. Plus, they send me nice emails and call me 'lovely'! That always brightens my day!”

Helpful Report

Posted 4 years ago

Hi Lovely, We're so glad you love our 'lovely' hehe. Thank you for such kind words, it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome customer service”

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Posted 4 years ago

Hi Lovely! Thanks so much for this great feedback! Love, the Lilac and Mila girls xx

Posted 4 years ago

“The girls at Lilac & Mila have been quick to respond to my queries and extremely helpful and accommodating with my orders. I have made multiple purchases since and never had a problem. Returns process is also very easy. Clothes are beautiful and great quality. 100% would recommend!”

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Posted 4 years ago

“Excellent to deal with. Fast delivery and the 2 items I have bought fit really well.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Excellent service and awesome clothes”

Helpful Report

Posted 4 years ago

Hi lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! The Lilac and Mila Team xx

Posted 4 years ago

“Loved the item beautiful quality and excellent communication. Arrived very fast. Very happy and will definitely buy from you again.”

Helpful Report

Posted 4 years ago

Hi gorgeous, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! The Lilac and Mila Team xx

Posted 4 years ago

“My dress was shipped out crazy fast. Arrived quickly and was exactly what I wanted.”

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Posted 4 years ago

Hi lovely, We're so happy to hear that your order arrived so quickly! Thank you for taking the time to leave us such wonderful feedback. The Lilac and Mila Team xx

Posted 4 years ago

“Amazing dress! I received soo many comments. Arrived very quickly. Going to purchase more!”

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Posted 4 years ago

Hi gorgeous, We are so glad to hear you were complimented on your Lilac and Mila dress, we cannot wait to see what you pick next! The Lilac and Mila Team xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews