Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service at Lilac & Mila is just fantastic. Excellent packaging & fast shipping. The website is very easy to use & the range of beautiful items available is huge! The loyalty points program is wonderful & I have already redeemed a reward.Prices are reasonable & their regular sales are just a bonus! 🙂🌸💜”

Helpful Report

Posted 2 years ago

“Great service, super fast delivery to NZ. The top is perfect, the sizing and quality are good!”

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Posted 2 years ago

“The dress is just lovely and the delivery time was great! Thank you!!!”

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Posted 2 years ago

“I had to return for sizing. Very good customer support with this. New size delivered very quickly. Highly recommended”

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Posted 2 years ago

“My first time online shopping with Lilac and Mila and I was delighted with the easy ordering, the quick delivery to rural Vic. Their range of fashion is amazing and sooo many lovely dresses to chose from. I am so happy with my purchase being the beautiful Jasse gardenia print in the midi dress. The pattern is so pretty however not too bold , the fit is perfect being a “mature” lady it so comfortable and flattering. I purchased the large as I am usually between a 14 and 16 . The length is perfect and a true midi on a shorter woman. Thankyou Lilac and Mila I look forward to shopping with you again.”

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Posted 2 years ago

“So easy to deal with. Amazing customer service and the quality of the products is exceptional. Delivery was fast and not overpriced. It’s great to buy from a company that cares about its business”

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Posted 2 years ago

“I am able to get what I want when I want it and delivered quickly. Price and good quality matter and I get that too! 💖”

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Posted 2 years ago

“Fast shipping, easy to navigate website, great product range.”

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Posted 2 years ago

“First time ordering with Lilac and Milla, where I ordered 3 dresses. The quality was impressive and sizing was Australian and correct. I completely recommend anyone to order with confidence as this company is not some knock off and the dresses where exactly like the pictures and better!!!!!! 5 stars and I will be ordering again with no hesitation! Thank you Lilac and Milla.”

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Posted 2 years ago

“Very happy with my purchase, quick delivery, stunning dress and very good quality”

Lilac & Mila 5 star review on 5th September 2022

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Posted 2 years ago

“quick arrival excellent communication and tracking of order and the sweetest Maxie dress that I look amazing in thank you”

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Posted 2 years ago

“Love shopping and they have a great Loyalty program and the dresses are pretty as”

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Posted 2 years ago

“Full stars all the way”

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Posted 2 years ago

“If you're looking for quality service and quality products Lilac & Mila is your one stop shop. Nothing is too much for the girls I've had to contact them a few times as I've messed up with my orders and whilst I've stressed it's always no problem for them. Their dresses are Awesome and so well made!!! Got my wardrobe sorted!!!!”

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Posted 2 years ago

“Great top, perfect service. It’s on the large size though so I would size down”

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Posted 2 years ago

“I purchased the Yoko print Cyprus maxi dress in a sz small. I am 5'2" and generaly an AU sz 10. It fits beautifully (I am a dd in bust and would not want to be any bigger, I do not think it would fit or sit right with a bigger bust) it is so comfortable to wear. and is not too long.. something I find with many maxi dresses. Service was great and super fast postage. I would recommend to anyone. Thank you”

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Posted 2 years ago

“Absolutely love my dress it’s beautiful 😍, right sizing and delivered right on time Thank you Lilac & Mila”

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Posted 2 years ago

“I love the uniqueness of the clothes. The fit are perfect for the larger girl.”

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Posted 2 years ago

“Very helpful & good quality clothes”

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Posted 2 years ago

“Love the dress, colours are amazing. Fits perfectly ❤️”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,449 reviews